Senior Learning Facilitator

Oracle•United States,
•$49,500 - $118,200•Hybrid

About The Position

As a Sr. Learning Facilitator with Adoption Services, you will deliver engaging in-person and virtual training programs to support Commercial customers for Oracle Health Patient Accounting and Revenue Cycle products. This customer-facing role will collaborate closely with internal and external stakeholders provide feedback on training materials and tailor facilitation methods to maximize user success and ensure a productive, positive learning experience.

Requirements

  • Strong communication skills and ability to explain complex concepts.
  • Proven experience in electronic health record training delivery, adult learning, and coaching.
  • Experience with Oracle Health Revenue Cycle products, including Patient Access, Health Information Management or Patient Accounting.
  • Must exhibit collaboration, adaptability, problem-solving, and customer focus.
  • Experience working with Cross-Functional Teams.
  • Proficiency in the use of Microsoft Office Products.

Responsibilities

  • Deliver engaging in-person and virtual training programs to support Commercial customers for Oracle Health Patient Accounting and Revenue Cycle products.
  • Collaborate closely with internal and external stakeholders.
  • Provide feedback on training materials.
  • Tailor facilitation methods to maximize user success and ensure a productive, positive learning experience.
  • Have strong communication skills and ability to explain complex concepts.
  • Have proven experience in electronic health record training delivery, adult learning, and coaching.
  • Primarily Oracle Health Revenue Cycle products, including Patient Access, Health Information Management or Patient Accounting.
  • Must exhibit the following behavioral competencies: collaboration, adaptability, problem-solving, and customer focus.
  • Have experience working with Cross-Functional Teams.
  • Are proficient in the use of Microsoft Office Products.
  • Can work irregular hours as needed and allowed by local regulations.
  • Ability to travel up to 100% of the time.

Benefits

  • Medical, dental, and vision insurance, including expert medical opinion
  • Short term disability and long term disability
  • Life insurance and AD&D
  • Supplemental life insurance (Employee/Spouse/Child)
  • Health care and dependent care Flexible Spending Accounts
  • Pre-tax commuter and parking benefits
  • 401(k) Savings and Investment Plan with company match
  • Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
  • 11 paid holidays
  • Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
  • Paid parental leave
  • Adoption assistance
  • Employee Stock Purchase Plan
  • Financial planning and group legal
  • Voluntary benefits including auto, homeowner and pet insurance
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