Senior, Learning & Development Specialist

Veriforce•Burlington, MA

15h

About The Position

At Veriforce, we help companies in high-risk industries keep their people, worksites, and supply chains safe and compliant. As a global leader in contractor and supply chain risk management, our SaaS platform simplifies contractor onboarding, credentialing, and compliance while providing powerful analytics and insights. Beyond software, we offer expert support, training, and consulting so our clients can operate with confidence. Together, we’re making workplaces safer every day. Our People team plays a central role in shaping that growth. This is a moment where the right talent development investment will have a direct and measurable impact on how quickly we scale and how well we perform. We are looking for a Senior L&D Specialist to build and scale key talent development programs for Veriforce's US workforce. This is a high-impact individual contributor role for someone who connects learning directly to business outcomes — and who can move from strategy to execution without losing either. This role reports to the VP of HR and operates in close partnership with HRBPs, business leaders, and our global L&D counterparts to ensure a consistent approach across the enterprise. This is a hands-on role where you will design, build, and deliver programs directly, not just oversee or facilitate existing content.

Requirements

6+ years of experience in L&D, talent development, or organizational effectiveness, preferably in a SaaS or technology environment
Strong instructional design background with the ability to build engaging, learner-centered experiences across modalities (in-person, virtual, asynchronous)
Demonstrated experience designing and delivering manager development programs — not just facilitating off-the-shelf content
Proven track record of building or significantly improving onboarding programs, with measurable outcomes
Experience managing and reporting from an LMS platform
Strong facilitation skills and executive presence; comfortable presenting to and influencing senior leaders
Data-informed mindset — you define success before you start, measure consistently, and adjust based on evidence

Nice To Haves

Experience with Docebo or a comparable enterprise LMS
Familiarity with AI-assisted learning tools and modern enablement technologies
Experience with competency modeling or skills-based talent frameworks
Exposure to global or cross-regional workforces and multi-divisional program design
Coaching certification or formal facilitation training (e.g., ATD, ICF)
Background supporting commercial or revenue-generating functions

Responsibilities

Manager Enablement: Design and deliver a manager development curriculum — feedback, coaching, performance navigation — with supporting toolkits and just-in-time resources for high-stakes moments
Diagnose capability gaps through data and stakeholder input; build targeted interventions that drive behavior change, not just awareness
Identify and implement reinforcement strategies that sustain manager learning between formal programs
New Hire Onboarding: Own the end-to-end new hire experience from offer acceptance through 90 days, in partnership with Recruiting, HRBPs, and department leads
Build role-specific onboarding tracks and define success metrics — ramp time, early engagement, manager satisfaction — to continuously improve the program
Career Progression Enablement: Partner with HR and business leaders to develop career frameworks and leveling guides that give employees clear, credible visibility into how they can grow
Equip managers and employees with tools and conversations that make career planning proactive, not reactive
Surface internal mobility and stretch opportunities in partnership with business leaders
Interviewer Effectiveness & Hiring Process: Partner with Talent Acquisition to design and deliver interviewer training — question frameworks, evaluation rubrics, debrief guides — that build genuine assessment skills and create consistent, structured hiring practices
Support the design of practical candidate assessment components that surface real capability
Program Operations & Measurement: Manage the LMS and build reporting that tracks what matters most: participation, behavior change, business impact
Apply modern instructional design and AI-assisted tools to build scalable content without sacrificing quality
Partner with the L&D peers in UK and Canada on shared frameworks while tailoring for US needs
Partner with HRBPs and People team to design and deliver targeted learning solutions in support of key initiatives and emerging business needs