Senior Learning & Development Program Manager

Snowflake•Menlo Park, CA

46d•Hybrid

About The Position

Snowflake is about empowering enterprises to achieve their full potential — and people too. With a culture that’s all in on impact, innovation, and collaboration, Snowflake is the sweet spot for building big, moving fast, and taking technology — and careers — to the next level. Snowflake is building a new and dynamic Learning & Development (L&D) function and is seeking a highly experienced and creative Senior L&D Program Manager to lead the design, piloting, and iteration of innovative learning initiatives. This is a unique opportunity to help build a global learning function from the ground up: creating and implementing cutting-edge programs that support employee development, fostering a culture of engagement, and driving employee impact. The Senior L&D Program Manager will work closely with business leaders and HR Business Partners to identify broad learning objectives and will have the opportunity to experiment with new approaches. Important: This role is based in our Menlo Park office, with a 2-3 day in office requirement.

Requirements

8+ years of progressive experience in developing and implementing learning programs, with a focus on building and iterating on new programs, preferably within a technology company or high-growth environment.
Demonstrated ability to design and implement learning programs in a new or evolving function including experience building manager onboarding or leadership development programs.
Strong understanding of adult learning principles and various learning methodologies, with a passion for experimentation.
Excellent project management skills, including the ability to manage multiple initiatives simultaneously.
Exceptional communication, facilitation, and interpersonal skills with the ability to collaborate and influence stakeholders across levels.
Strong problem-solving abilities and a creative mindset.
Bachelor’s degree or equivalent combination of education and experience.

Nice To Haves

Experience as a manager or leading teams.
Experience working with Learning Management Systems (LMS) and other learning technologies

Responsibilities

Collaborate with stakeholders to understand overarching learning goals and translate them into creative and engaging program concepts.
Partner with business leaders, HR Business Partners, and subject matter experts to co-create innovative learning solutions.
Lead the end-to-end lifecycle of new learning programs, emphasizing rapid iteration and piloting to determine effectiveness.
Manage a portfolio of diverse learning initiatives, prioritizing flexibility and adaptability in program design.
Develop, lead, and manage a variety of learning programs, such as onboarding, skills development, and leadership development, with an emphasis on novel and engaging approaches.
Utilize strong project management skills to drive the execution of pilot programs and track progress against key milestones.
Establish methods for gathering feedback and data to iterate on program design and delivery for continuous improvement.
Explore and champion the use of new learning technologies and methodologies, including generative AI, to enhance program efficiency, quality, and engagement.
Contribute to building a culture of experimentation and continuous learning within the organization.