Program Manager, Learning & Development

Asana•San Francisco, CA

5h•$164,000 - $186,000•Hybrid

About The Position

As a Program Manager on Asana’s Learning & Development team, you will be responsible for designing and scaling foundational programs that drive consistency, capability, and belonging across our global organization. You will own key programs, including global onboarding, senior staff onboarding, and the internal facilitator network, ensuring every Asana is set up for success from day one. You’ll drive continuous improvement in our core learning systems and experiences, enabling the entire L&D team to achieve its goals. About the People Team: The People Team at Asana works to enable all Asanas to achieve our goals as a company in a way that is consistent with our values. We focus on recruiting, developing, and retaining exceptional talent from diverse backgrounds, ensuring that everyone can thrive, grow, and make a meaningful impact. Our work supports Asana’s broader mission: to help humanity thrive by enabling all teams to collaborate seamlessly and effectively. This role is based in our San Francisco office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

Requirements

6+ years of experience in program management, with a track record of owning and scaling programs in People Development or L&D.
Expertise as a Learning Management System (LMS) administrator or power user, with demonstrated ability to advise on enrollment strategy, data integrity, and reporting.
Strong systems thinker who can architect end-to-end workflows across multiple tools and teams with a bias towards continuous innovation and process improvement.
Demonstrated ability to autonomously manage and scale operational complexity across a global population in a fast-paced environment.
Familiarity with adult learning principles and inclusive learning design.
Clear, compelling communicator, both verbally and in writing, capable of synthesizing complex information for various audiences and facilitating engaging live learning experiences.
Approach problem-solving with a strong sense of urgency, meticulous attention to detail, and exceptional time management skills.
Experience leading cross-functional change and influencing peer and senior stakeholders without direct authority.
Comfort designing measurable success metrics and using data to drive decision-making.
Experience with and enthusiasm for using AI to automate and optimize program workflows.

Responsibilities

Own the strategy, design, and execution of high-impact People Development programs across the company.
Shape the long-term strategy for onboarding and early employee success, ensuring alignment with Asana’s leadership principles and global talent strategy.
Design and continuously improve the overall experience, content, and delivery of global onboarding programs, maximizing belonging and reducing “time to ramp” for all new Asanas.
Be the face of L&D programs at Asana: Deliver instructor-led programming across the AMER region, primarily company onboarding, but may include manager onboarding, leadership development, and targeted team interventions.
Activate Internal Expertise: Establish, activate, and maintain an internal network of Asana facilitators, creating professional growth opportunities and ensuring a consistent and quality delivery model for various training programs company-wide.
Serve as the LMS Expert: Establish yourself as the team expert and administrator for our Learning Management System (Sana Learn), advising L&D and cross-functional teams on strategy for enrollment, governance, reporting, and process optimization.
Build Cross-Functional Alignment: Partner with stakeholders in Talent Acquisition, People Operations, and IT to integrate the end-to-end new hire experience and streamline operational workflows. Lead cross-functional change initiatives to evolve the onboarding ecosystem, ensuring adoption and consistency across global teams.
Maximize Program Outcomes: Design measurable frameworks for new hire productivity, belonging, and manager enablement, partnering with People Insights to track impact over time. Measure, analyze, and communicate the impact of your programs using data from the LMS and other sources to inform future strategy and investment.
Apply an AI-first approach to streamline processes, enhance content delivery, and create personalized learning experiences.