Learning & Development Program Manager

HKS•Dallas, TX

11d

About The Position

Overview: Manages a specific L&D program/pillar, collaborating with L&D leadership to ensure learning experiences are relevant, data-informed, and aligned with firm priorities. Responsible for curating and maintaining structured learning paths in respective L&D program/pillar that align with the firm’s strategic goals and role-based competencies, including but not limited to licensure, continuing education requirements, design innovation, leadership development, and industry compliance. Seeks opportunities to contribute to a culture of continuous learning and contributes to learning & development solutions that build the adaptive capabilities needed to drive business performance and lead transformative change, today and into the future.

Requirements

Bachelor’s degree in Learning Design and Technology, Adult Education, Human Resources, Organizational Development or a related field preferred
Typically with 6+ years of experience in professional development, coaching, facilitation, and leadership development within a corporate environment
Experience in facilitating workshops and coordinating multiple training events in a corporate setting
Proficient in MS Office Suite
Experience with Learning Management Systems (LMS) and other talent development
Experience with eLearning software (including Articulate 360)
Strong understanding of modern learning and development models and best practices
Strong knowledge of adult learning principles and instructional design methodologies
Excellent interpersonal skills and the ability to interact with all levels of staff
Strong presentation skills
Strong organizational skills and the ability to work on multiple projects at the same time
Ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate)
Ability to hold sensitive information with a high level of confidentiality
Ability to communicate and present ideas in a clear, concise, and professional manner both verbally and in writing
Ability to problem solve and apply innovative solutions
Ability to work and collaborate in a team environment, and ability to work independently and prioritize work
Ability to effectively meet deadlines at expected quality
Travel may be required

Nice To Haves

Certification in Adult Learning and Training & Facilitation preferred
ICF Certified Coach (ACC, PCC, or MCC) preferred
Gallup Certified Strengths Coach preferred
Six Sigma Yellow Belt certification or higher preferred
DiSC, MBTI, or similar Certified Facilitator preferred
Crucial Conversations Certified Facilitator preferred
SLII Certified Facilitator preferred

Responsibilities

Directs the needs assessment for training and staff development for respective L&D program/pillar to enhance effectiveness of employee education in achieving the firm objectives
Collaborates with internal stakeholders on the strategy and execution of learning programs
Works with subject matter experts (SMEs) to create learning that aligns with firm objectives
Identifies and incorporates best practices and lessons learned into program plans in collaboration with L&D team
Curates and maintains structured learning paths for respective L&D program/pillar in collaboration with L&D team, including aggregating and organizing existing learning materials from multiple internal and external sources (e.g. prior trainings, vendor content, and SME resources)
Leverages established metrics and data (e.g. performance trends, engagement metrics, and needs assessments) to inform program design, optimize learning paths, and demonstrate measurable impact
Designs and facilitates high-impact workshops that build capabilities in respective L&D program pillars
Provides individual coaching to support performance, skill development, and career progression
Applies continuous improvement mindset to learning operations, using learner feedback, data, and best practices to evolve programs
Collaborates with the broader Talent team to ensure alignment of learning initiatives with team and firm objectives
Supports efforts to effectively implement new initiatives and processes
Supports individuals with day-to-day L&D questions and requests as needed