Senior Learning Consultant, ONSITE - Charleston, SC

Instructure, Inc. • Charleston, SC

2d • $75,000 - $100,000 • Onsite

About The Position

At Instructure, we believe in the power of people to grow and succeed throughout their lives. Our goal is to amplify that power by creating intuitive products that simplify learning and personal development, facilitate meaningful relationships, and inspire people to go further in their education and careers. We do this by giving smart, creative, passionate people opportunities to create awesome. And that's where you come in: We are looking for a Senior Learning Consultant (dedicated) to work with large institutions from multiple markets including K12, Higher Ed, Business & Government, etc. as part of our Learning Services Dedicated Consulting team. Senior Learning Consultants will deepen and elevate client use of Instructure products to meet organization-specific initiatives and pedagogical goals across their institution by offering project management, change leadership, customized consultation, resource development, pedagogical expertise, and hands-on targeted coaching. With an aim to lead positive change, increase product adoption, enhance learner engagement, and drive organization-specific initiatives, the team tailors both content and the customer experience to support institutions. A successful Senior Learning Consultant (dedicated) will confidently build and maintain relationships with key stakeholders to be able to understand and prioritize their needs with the goal of providing exceptional value and a positive experience.

Requirements

• At least five years of Instructure product experience is required, more preferred, including making engaging Canvas courses that are responsive, accessible and inclusive of teaching and learning needs.
• At least one year of experience with other Instructure tools.
• At least one year in an educational leadership position overseeing a team who supports the use of a learning management system for pedagogical purposes, more preferred.
• Experience leading change, building strong relationships, and rolling out a technology platform to a large organization.
• At least one year of experience building effective professional development for educators.
• At least three years of teaching experience, including experience with a digital learning environment.
• Current knowledge of technology adoption strategies, professional development protocols, and educational technology best practices.
• Impeccable executive leadership presence and top notch verbal and written communication and interpersonal skills.
• Creative thinking, strong problem solving skills, and attention to detail.
• Ability to elicit cooperation from a wide variety of sources, including upper management, clients, and other departments.
• Ability to effectively prioritize and execute tasks in a high-pressure environment and be comfortable with ambiguity while maintaining a professional presence.
• Experience with delivering quality presentations in a professional environment.
• Ability to react to project adjustments and alterations promptly and efficiently.
• Bachelor’s Degree in Instructional Technology, or equivalent.
• All employees must pass a background check as part of the hiring process.
• Candidates may be asked to verify their legal name, current physical location, and provide a valid contact number and residential address, in accordance with local data privacy laws.

Nice To Haves

• Master’s Degree in Educational Leadership or Instructional Technology a plus.

Responsibilities

• Collaborate with key stakeholders to create and execute effective and detailed communication, training, and engagement plans.
• Provide change leadership with the Instructure Success Model to support the implementation of the institution’s vision and goals for Instructure products.
• Use a data informed approach to access and analyze relevant data to track impact, align to client goals and share an analysis of challenges, with proposed targeted strategies.
• Mentor and motivate institution leaders, faculty, designers, and staff on all Instructure products, and inspire educators to achieve unparalleled success with these products.
• Listen to client needs and customize deliverables to client use cases, goals, and plans.
• Plan, schedule, and conduct consulting sessions using appropriate tools and organizational skills.
• Help leaders make connections between product usage and instructional best practices for learners.
• Follow-up after consulting sessions to monitor progress and promote success.
• Collaborate with team members, Instructure employees, and customers to enhance Instructure product use across the organization.
• Demonstrate a willingness to tackle any task that supports the customer’s rollout of Instructure products, while also following internal procedures, Instructure security and privacy protocols, and institution policies.
• Travel to support the rollout of Instructure products as needed and appropriate.
• Understand the functions and structures of internal departments and key terms of the business, and adhere to expected business practices to identify areas where additional support, training, or consulting are needed.
• Use critical thinking and research to develop actionable insights and efficient solutions to problems of moderate scope.
• Build capacity within the organization to sustain their use after the consulting period is over.

Benefits

• Competitive compensation, plus all full-time employees participate in our ownership program - because everyone should have a stake in our success.
• Flexible work culture.
• Generous time off, including local holidays and our annual “Dim the Lights” period in late December, when teams are encouraged to step back and recharge based on departmental needs.
• Comprehensive wellness programs and mental health support
• Learning and development resources, including professional development tools and tuition reimbursement, to support your growth
• The technology and tools you need to do your best work
• Motivosity employee recognition program
• A culture rooted in inclusivity, support, and meaningful connection

What This Job Offers

• Job Type: Full-time
• Career Level: Senior