Senior Learning Architect

Charlie Health•New York, NY

1d•$79,000 - $100,000•Hybrid

About The Position

Charlie Health is seeking a Senior Learning Architect to join their Curriculum team. This role serves as the bridge between clinical design and the learner experience, translating clinical rationale from Program Design Documents and High-Level Designs (HLDs) into engaging learning materials such as slides, workbooks, talk tracks, and extension activities. The Senior Learning Architect will contribute to a modularization vision, building content as skill-aligned modules for reusability and client progression. The role involves maintaining and improving existing curricula based on feedback and data, as well as developing new content aligned with the modularization roadmap. A core aspect of the role is the integration of AI for content creation, quality checks, and exploring product improvements. This position is ideal for a detail-oriented creator focused on execution, aiming to build foundational content that empowers facilitators and enhances client care. The team is passionate about addressing the mental health crisis and increasing access to life-saving solutions.

Requirements

Bachelor's degree in Instructional Design, Education, Communications, or a related field
Working knowledge of instructional design methodologies (e.g., ADDIE, SAM) and adult learning theory, and the ability to apply them practically to real content, not just describe them
AI-native workflow: daily, fluent use of AI tools (e.g., Claude, ChatGPT, Copilot) for first-draft generation, editing, quality review, and documentation - with the judgment to know when AI output is usable as-is versus where it needs meaningful revision
Comfort working directly in a CMS (e.g., Contentful) to structure, link, and publish content, not just hand off finished decks for someone else to load
Strong proficiency in Google Slides/PowerPoint plus document tooling, with the ability to build clean, reusable templates and components rather than one-off decks
Basic data literacy: ability to read engagement and satisfaction data (e.g., in Hex or similar dashboards) and use it to prioritize what gets revised
Ability to adapt writing voice to our brand — warm, empathetic, and conversational rather than stiff or academic
Sound instructional judgment — comfort making the call on when content is technically complete but not yet effective, and iterating accordingly

Nice To Haves

Experience prototyping beyond static slides — e.g., using AI-assisted tools (like Claude Code) to build lightweight interactive or client-facing content, not just written materials
Familiarity with virtual training platforms and the challenges specific to remote instruction
Basic scripting or no-code/low-code tool experience (e.g., light HTML/CSS, Zapier-style automation) for building interactive elements or workflow efficiencies
Exposure to clinical or therapeutic content (DBT, CBT, CFT, or similar frameworks) is a plus, though not required

Responsibilities

Translate HLDs and clinical source material into cohesive learning modules — slide decks, workbooks, talk tracks, and training packages
Build content as skill-aligned modules, not standalone weekly decks, so assets can be reused, reassigned, and accessed independently of a single session
Create professional, visually clear content that presents complex clinical concepts in a digestible format
Write comprehensive facilitator guides with talk tracks, timing cues, and transition notes to ensure consistent delivery across facilitators
Embed clear instructions to help facilitators manage group dynamics and lead effective discussions
Structure content to maximize participation - interactive discussion and peer-to-peer learning over passive delivery
Design interactive elements (polls, breakout scenarios, reflection prompts) suited to a virtual, group-therapy setting
Develop workbooks, extension activities, and other supplemental materials designed for use beyond the session
Contribute to modularization initiatives (e.g., Skills Cards, in-platform workbooks) that let content follow a client across their full program
Own ongoing maintenance and iterative improvement of assigned curricula within our library of 50 programs
Use client feedback, facilitator input, and engagement/satisfaction data to distinguish facilitator-delivery issues from structural curriculum issues, and prioritize redesign work accordingly