Senior Leadership & Organizational Development Consultant

Baystate Health • Springfield, MA

18h • Hybrid

About The Position

Baystate Health is seeking a Senior Leadership & Organizational Development Consultant to join their Talent Management team. This role is a strategic and highly visible position that combines consulting, facilitation, and hands-on execution. The consultant will partner with senior leaders, HR Business Partners, and clinical teams across the enterprise to design and deliver innovative learning, leadership development, and organizational effectiveness solutions. This role is ideal for a forward-thinking professional passionate about advancing clinical excellence, workforce engagement, and a culture of inclusion and belonging.

Requirements

• Bachelor’s degree in Organizational Development, Human Resources, Education, Psychology, Business, or a related field.
• 7–10+ years of progressive experience in learning, organizational, leadership/physician leadership development, preferably within healthcare.
• Knowledge of and/or experience with High Reliability Organization principles a plus.
• Demonstrated experience consulting with senior/physician leaders and delivering performance-based solutions.
• Strong facilitation skills with experience engaging diverse audiences, including clinical and non-clinical leaders.
• Proven expertise in change management methodologies and OD frameworks.

Nice To Haves

• Master’s degree in Organizational Development, Adult Learning, IO Psychology, or related discipline.
• Healthcare system, academic medical center, or payer experience.
• Professional Certifications in Human Resources, Change Management and/or Coaching desired.
• Experience supporting mergers, integrations, or large-scale transformations.

Responsibilities

• Serve as a trusted advisor to senior leaders, HRBPs, and operational stakeholders.
• Assess organizational needs and deliver evidence-based OD and leadership solutions.
• Lead initiatives such as culture transformation, leadership capability building, and team effectiveness.
• Use data insights (engagement surveys, performance metrics, focus groups) to diagnose and solve organizational challenges.
• Design and deliver high-impact learning experiences, including leadership programs, onboarding, and manager effectiveness training.
• Apply adult learning principles and blended learning strategies (virtual, in-person, AI-enabled, asynchronous).
• Facilitate engaging workshops, retreats, and leadership sessions across all levels.
• Act as a change advisor for key initiatives including clinical transformation, technology implementations, and system integrations.
• Develop and execute change strategies, communication plans, and adoption metrics.
• Support mergers and integrations, assessing cultural risks and guiding successful transitions.
• Define and track success metrics to measure learning effectiveness and organizational impact.
• Use data-driven insights to continuously enhance programs and inform leadership decisions.
• Partner across HR, Talent Management, Inclusion & Belonging, Clinical Education, Quality, and Operations.
• Stay ahead of industry trends and best practices in learning, development, and OD.
• Serve as an internal thought leader and champion of organizational effectiveness.

Benefits

• Excellent Compensation
• High-quality, low-cost medical, dental and vision insurance
• Generous PTO – up to 25 days in the first year, with scheduled earned increases
• Continuing education support and reimbursement
• First Time Home Buyers Financial Packages
• Farm Share Memberships
• 403b retirement company match & annual company contribution increase based on years of service
• Free money coach advice from a certified professional
• Wellbeing programs that include but are not limited to mental, physical, and financial health
• Pet, home, auto and personal insurance
• Life insurance
• Reimbursement for a variety of wellbeing activities, included but limited to gym membership and equipment, personal trainer, massage and so much more!
• Wellbeing programs that include but are not limited to mental, physical, and financial health

What This Job Offers

• Job Type: Full-time
• Career Level: Senior