Senior Lead Technology Analyst, Agentic AI Platforms
FIS Global•Jacksonville, FL
About The Position
You will lead technology analysis for enterprise agentic AI platform capabilities that enable trusted, scalable adoption across FIS. You will translate complex business, engineering, security and operational needs into platform requirements, controls and implementation plans. You will connect product, architecture, engineering, risk and client-facing teams throughout the platform lifecycle. Success means improving platform adoption, clarifying decisions, reducing delivery risk and establishing repeatable operating practices.
Requirements
- Advanced technology analysis skills across requirements, process design, systems integration and solution delivery.
- Ability to lead complex initiatives with broad scope, undefined problems and multiple stakeholder groups.
- Strong knowledge of cloud platforms, application programming interfaces, data flows and distributed systems concepts.
- Experience defining functional and nonfunctional requirements for enterprise platforms or developer services.
- Knowledge of governance, security, privacy, auditability and operational controls for enterprise technology.
- Skill with agile delivery, backlog refinement, acceptance criteria, testing and release readiness practices.
- Ability to analyze data, identify patterns and present actionable recommendations to technical and business leaders.
- Degree in technology, information systems or a related discipline, or equivalent practical experience.
Nice To Haves
- Experience with generative AI, agentic systems, large language models or AI platform operations.
- Knowledge of Model Context Protocol, tool calling, retrieval patterns and agent orchestration.
- Familiarity with AI evaluations, observability, guardrails, human approval controls and model gateways.
- Experience supporting internal platform onboarding, developer enablement or technology product management.
- Working knowledge of Python, TypeScript, SQL or comparable tools for analysis and prototyping.
- Relevant cloud, business analysis, agile or AI governance certification.
Responsibilities
- Lead discovery and analysis for agentic AI platform capabilities, integrations and operating processes.
- Translate stakeholder needs into clear requirements, process models, user stories and acceptance criteria.
- Define platform workflows for model access, agent onboarding, tool integration and production readiness.
- Partner with architecture and engineering teams to assess feasibility, dependencies, controls and delivery options.
- Analyze platform usage, quality, cost, risk and operational data to recommend measurable improvements.
- Establish traceability across requirements, designs, testing evidence, decisions and release outcomes.
- Coordinate complex initiatives across product, security, risk, compliance, operations and business teams.
- Facilitate technical workshops, resolve requirement gaps and communicate decisions to senior stakeholders.
- Develop platform standards, playbooks and documentation that support consistent enterprise adoption.
- Mentor analysts and provide expert guidance on technology analysis and AI platform practices.
Benefits
- Opportunities to make an impact in fintech
- Personal and professional learning
- Inclusive, diverse work environment
- Resources to give back to your community
- Competitive salary and benefits
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
