Senior Lead Technical Product Manager

ADP•Roseland, NJ

22h

About The Position

We’re hiring a Senior Lead Technical Product Manager to join the team working on ADP’s next-generation SMB HCM/Payroll platform. You’ll join a growing team of PMs, designers, engineers, and data scientists combining emerging technologies with ADP’s industry leading HCM expertise to develop first-of-their-kind products in payroll, HR, time, benefits, and compliance. We’re looking for someone who thrives on ambiguity, rapid change, and hard operational constraints. You’ll operate with wide latitude, working across technical, business, and design partners to clarify messy requirements, shape and socialize durable roadmaps, and architect product decisions that build real-world customer trust and confidence. You know your toolbox, but you’re eager to expand it, bringing a repertoire of planning, prioritization, and validation techniques from experience across diverse domains and problems. You’re energized by new problems, able to defend your product decisions, and ready to push for technical, design, and market excellence. You raise the overall craft level by sharing approaches, mentoring junior teammates, and embodying high standards and best practices.

Requirements

Bachelor’s degree or equivalent.
8+ years of firsthand experience defining and delivering digital products with agile teams, discovering and documenting requirements, and embedding with agile scrum teams through execution and go to market.
Experience working with data scientists and data engineers identifying, defining, testing, iterating, proving out, and shipping products powered by machine learning and GenAI that solve genuine customer and business problems.
Comfortable digging into a technical platform driven by events-based architecture and scalable data models.
Ability to query a database if needed.
Ability to translate technical tradeoffs for any audience.
Experience writing or contributing to technical specifications for software systems.
Ability to quickly adapt to internal toolkits for documentation.
Own end-to-end requirements definition, producing functional specifications that enable high-quality engineering execution (in addition to user stories-level definitions).
Exceptional listener and versatile communicator, naturally building rapport and trust at every level.
Natural optimist with the conviction that the right mindset and grit can overcome any problem — and a track record that backs it up.
Successfully, productively integrated GenAI / LLM tooling into professional workflows and are on top of the latest developments with this technology.
Ability to debate architecture with engineers, partner on schema/API design, and adapt to new integration models.
Excellent, authentic, adaptive, versatile communicator.
Ability to articulate the rationale behind a prioritization decision and gain buy-in with stakeholders.
Ability to explain technical concepts in a way that resonates with non-technical audiences.
Ability to inspire and excite people through the power of storytelling.
Ability to operate independently in project management tools like Jira, Confluence, etc for planning, documentation, tracking, and deployments.
End-to-end wins in enterprise corp environments, with major products and features in market from kickoff to v1 launches.
Experience launching products in highly regulated domains e.g. payroll, tax, HR, fintech, healthcare, where compliance, auditability, and risk management were key success factors.

Nice To Haves

Technical training, HCI/HF/CS background, or other analytical and critical thinking background.
Deep interest in design and the business models underpinning today’s market-leading digital products.
Mentoring junior PMs or designers.
Leveling up team practices.
Educating and collaborating with stakeholders.
Practicing and advocating for human-centered design.
Architecture diagrams and data models do not cause stress nightmares.

Responsibilities

Work with multiple teams to clarify responsibilities, anticipate obstacles, and keep priorities moving.
Represent in cross-team forums and be the go-to for gnarlier x-org, vendor, or integration blockers.
Author sharp briefs, scope and pressure-test requirements, incorporating primary research, prototypes, or validation experiments.
Pick up the baton and drive initiatives like test plans for model versions or analytics updates.
Break down vague, multi-path deliverables into testable, deliverable roadmaps.
Build alliances in every direction, mentoring junior PMs or designers, leveling up team practices, and educating and collaborating with stakeholders.
Adapt communication formality, volume, and channel to fit the audience and moment.
Work backwards from outcomes, set objectives up front, ensure analytics and feedback capabilities are in place, and adjust course as evidence emerges.
Analyze KPIs, query databases, or run short user testing cycles.
Wear many hats: drafting technical specs for data models, testing features and integrations, wireframing solutions, investigating API specs and SLAs, building business cases, and preparing for reviews.
Present and defend priorities and positions with pressure-testing executives and skeptical teams.
Advance interactions with stakeholders by emphasizing product thinking and decision-making discipline.
Lead partner engagement (external and internal), from technical diligence to execution and change management with Sales, Marketing, Operations, and Service teams.