Senior Lead Technical Product Manager
About The Position
The Senior Lead Technical Product Manager is responsible for defining and executing the product vision, strategy, roadmap, and priorities for a portfolio of technology services and platforms. This role balances business objectives, customer needs, technical feasibility, and operational requirements to deliver scalable, high-value solutions. The successful candidate will drive service modernization through automation, self-service capabilities, and continuous improvement initiatives that enhance reliability, efficiency, and customer experience. As a technical product leader, they will translate complex business and technical requirements, influence architectural decisions, and serve as a trusted advisor to stakeholders. The role also leads cross-functional Agile delivery, including backlog management, user story refinement, sprint execution, and alignment across engineering, operations, and business teams to ensure successful product outcomes.
Requirements
- Bachelor's degree in Computer Science, Engineering, or a related field.
- 8+ years of proven experience as a Technical Product Owner/Manager or similar role, with a focus on technical products.
- Strong understanding of software development lifecycles, API design, devops, cloud computing, and data management.
- Excellent organizational and leadership skills with the ability to inspire and guide teams toward a shared vision.
- Exceptional verbal and written communication skills to convey technical concepts to diverse audiences.
- Proficiency in Agile frameworks such as Scrum or Kanban, as well as tools like Jira or Trello.
- Ability to think critically and address challenges with innovative solutions.
- Experience in a dynamic environment with shifting priorities and new opportunities.
Nice To Haves
- Cloud experience is preferred.
Responsibilities
- Develop and maintain a prioritized roadmap for capabilities, enhancements, and platform evolution.
- Balance business priorities, technical feasibility, customer demand, and operational needs.
- Continuously evaluate opportunities to improve efficiency, adoption, and user experience.
- Define, catalog, and standardize services and capabilities within the workstream.
- Break complex offerings into consumable services and features.
- Establish clear service definitions, value propositions, and customer-facing outcomes
- Drive Automation and Continuous Improvement by assessing current-state processes and identify maturity gaps.
- Champion automation, self-service capabilities, and operational simplification.
- Partner with engineering teams to improve scalability, reliability, and operational efficiency.
- Work closely with development teams to translate complex technical requirements into actionable tasks.
- Act as a technical advisor to stakeholders, providing insights and recommendations on product features and architecture and serve as the primary point of contact for all technical product-related queries.
- Manage product communications including release notes, customer feedback and other artifacts
- Conduct regular meetings with cross-functional teams to ensure alignment and progress tracking.
- Own and prioritize the product backlog, ensuring alignment with business priorities and team capacity.
- Partner with scrum master & engineering leaders to define and refine user stories, acceptance criteria, and technical specifications.
- Facilitate sprint planning, reviews, and retrospectives to foster continuous improvement.
Benefits
- Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
