Senior Lead Systems Operations Engineer
Wells Fargo Bank•Charlotte, NC
•Hybrid
About The Position
Wells Fargo is seeking a Senior Lead Systems Operations Engineer in technology as part of Commercial and Corporate & Investment Banking Technology. This role functions as a Business Site Reliability Engineer (SRE) with enterprise-level influence, driving strategic initiatives across infrastructure platforms. The Senior Lead will serve as a trusted advisor to senior leadership, shaping the reliability strategy, architecture, and operating model for infrastructure platforms supporting business-critical applications.
Requirements
- 7+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- 5+ years of experience managing production support
- 3+ years of experience in production support or operations engineering
- 5+ years of experience in Systems Engineering, Infrastructure Operations, or related domains
Nice To Haves
- Deep understanding of SRE principles and practices
- Experience with enterprise monitoring and observability platforms (e.g., Splunk, Prometheus, Grafana)
- Expertise in automation tools
- Strong technical expertise, communication, and stakeholder engagement skills
Responsibilities
- Act as an advisor to senior leadership to develop or influence platform support solutions for highly complex business and technical needs or technology initiatives
- Lead highly complex, broad impact initiatives including provision of high-level systems consultation for the technology teams related to large scale planning of computer systems and network infrastructure for Systems Operations functional areas
- Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
- Translate advanced technology experience, in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions
- Provide vision, direction and expertise to senior leadership on implementing innovative and significant business solutions
- Maintain knowledge of industry best practices and new technologies and recommend innovations that enhance operations or provide a competitive advantage to the organization
- Strategically engage with all levels of professionals and managers across the enterprise and serve as an expert advisor to leadership
- Provide training and mentoring to less experienced team members on guidebook changes and lead team to meet technical deliverables, while leveraging solid understanding of technical process controls or standards
Benefits
- competitive salary
- robust benefits package
- programs to support your work-life balance and well-being
- rewarded for investing in your community
- celebrated for being your authentic self
- empowered to grow
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
