Operations Quality Senior Systems Engineer

AbbVie•North Chicago, IL

16h•$96,500 - $183,500•Onsite

About The Position

The Operations Quality Senior Systems Engineer will investigate, identify, and implement state-of-the-art technology platforms, focusing on Quality Management Systems (QMS), Learning Management Systems (LMS), Document Management Systems (DMS), Artwork Management Systems, and advanced Data & Analytics solutions leveraging AI. This role acts as a senior technical leader to integrate technical advances into business solutions that drive productivity, compliance, and operational excellence across Quality and Operations.

Requirements

Bachelor's Degree with 6 years’ relevant experience; Master’s Degree with 5 years’ experience; PhD with 0 years’ experience.
Extensive hands-on experience developing and deploying applications in AWS or Azure cloud
Demonstrated track record of creative technology implementations that have advanced quality or operations business outcomes.
Strong working knowledge of the SDLC (waterfall and agile).
Experience with Java or other modern programming languages (Python, Node.js, etc.).
Demonstrated understanding and delivery of AI and analytics.
Excellent written and oral English communication skills for technical and non-technical audiences.
Experience in running technology evaluations and assessments for regulated environments.

Nice To Haves

PhD with industry experience preferred, ideally within pharmaceutical, medical devices, or life sciences.
Knowledge and understanding of quality system requirements (GxP, FDA, ISO 9001), and regulatory technology practices.
Hands-on experience developing and deploying applications in QMS, LMS, DMS, and related systems.
Technology certifications highly preferred; AWS certifications a plus

Responsibilities

Lead the design, operation, and optimization of large-scale cloud services (AWS) supporting QMS, LMS, DMS, artwork, and data analytics platforms.
Troubleshoot complex system issues and tune performance for enterprise-scale applications.
Architect and develop robust, scalable, and fault-tolerant cloud-native solutions using REST APIs, microservices, and containerized technologies.
Create and maintain Agile, test-driven development workflows for regulated systems, ensuring GxP and compliance requirements.
Manage the full software development lifecycle, including version control (git), CICD pipelines, testing, and regional cloud deployments for quality and operational platforms.
Ensure adherence to AbbVie’s Corporate and Divisional Policies regarding code of conduct, safety, GxP compliance, data security, and the SDLC.
Conduct technology assessments, proofs-of-concept, and evaluations of emerging solutions—especially AI/ML—to enhance quality operations and automate business processes.
Implement security best practices and collaborate with cross-functional teams, including QA, IT, Regulatory, and Business stakeholders.
Engineer platform-as-a-product solutions offering self-service capabilities for business users across quality, operations, and compliance.
Integrate generative AI and analytics into enterprise applications to enable intelligent automation, predictive quality monitoring, and enhanced user experiences.
Leverage AWS expertise to architect solutions that are high-performance, cost-optimized, and reliable for global operations.