Senior/Lead Software Engineer - AgentExchange Buyer Experience

Salesforce•San Francisco, CA

About The Position

Salesforce is hiring a Senior/Lead Software Engineer for the AgentExchange Buyer Experience team. The team builds the next-generation Buyer Experience Platform, helping Salesforce customers discover and purchase solutions from independent software vendors (ISVs) and partners and extend their Salesforce environments. The Try and Buy team owns applications and services for browsing and purchasing solutions, writing reviews, and trying and checking out AgentExchange offerings. Its work includes partner lead generation and routing, partner-customer chat and agent experiences, try-and-checkout flows, and product and consultant listing pages. Applications are primarily built with LWC and React, with integrations and services across multiple platforms. The role will work across platform teams to design, develop, and deliver solutions for Salesforce's global customer ecosystem. AgentExchange is developing a marketplace that supports packaging, publishing, listing, and transactions across technologies including Agentforce, MuleSoft, Tableau, and Slack. The One AppExchange Framework is a dynamic, extensible data and services platform that expands marketplace tenancy capabilities and brings the ecosystem to Trailblazers across Salesforce. The engineer will provide technical leadership for the Buyer Experience platform, shape its architecture and roadmap, and build scalable full-stack solutions. The posting also describes work on Partner Experience components and features, including security review workflows, LLM-assisted publishing pipelines, licensing, payments, and analytics.

Requirements

At least 8 years of software engineering experience, with a track record of technical leadership on enterprise-scale, mission-critical systems.
Excellent object-oriented design skills and experience applying design patterns in large-scale distributed systems.
Experience with modern web technologies and full-stack application development, including React, Angular, Next.js, or equivalent front-end technologies and Node.js, Express, NestJS, or equivalent back-end technologies.
Experience building scalable APIs and microservices in an enterprise software environment.
Experience with relational databases such as PostgreSQL and designing robust data models.
Experience with unit test frameworks and a strong commitment to test coverage.

Nice To Haves

A desire to learn technology and a polyglot attitude, including willingness to work across multiple languages and platforms.
Commitment to quality, stability, and performance throughout the software development lifecycle.
Experience with automated end-to-end testing frameworks.
Service ownership experience, including CI/CD familiarity and supporting and troubleshooting software in production.
Ability to balance delivery speed with long-term maintainability and technical health.
Excellent communication skills and ability to influence and build consensus with engineering, product, and executive stakeholders.
Experience working with or building LLM-assisted workflows or AI-powered developer tooling.
Familiarity with Salesforce Platform features and best practices.
Experience building on the Salesforce Platform, with expertise in Apex and Lightning Web Components.
Experience developing and maintaining packaged solutions for ISV or SaaS partner ecosystems.
Proficiency in written and spoken English.

Responsibilities

Lead the architectural design and implementation of major components and new features for AgentExchange, including security review workflows, LLM-assisted publishing pipelines, licensing, payments, and analytics surfaces.
Define and drive the long-term technical vision and architectural roadmap for the Buyer Experience platform.
Provide technical guidance, mentorship, and sponsorship to senior and junior engineers.
Champion coding standards, code reviews, CI/CD, service ownership, and operational excellence.
Collaborate with Product, Design, and partner engineering teams to translate partner requirements into robust, scalable technical solutions.
Drive engineering excellence across full-stack TypeScript and JavaScript technologies, with a focus on partner experience, extensibility, developer productivity, scale, and performance.
Design and deliver solutions that support customers purchasing applications developed by Salesforce ISVs and partners.