Senior Lead - Security

TransUnionChicago, IL
Onsite

About The Position

The Senior Lead - Security role serves as a key leader within Global Operations, overseeing badging, travel, and event security while acting as a central information hub for the organization. The individual will lead and develop the guard force, ensuring consistent, high-quality training aligned to organizational needs, and partner closely with Facilities, Information Security, and Business Continuity to support enterprise-wide security and operational priorities. The Senior Lead - Security will have the opportunity to partner in projects specific to Headquarters safety and security.

Requirements

  • 5+ years of experience supervising contract guard force and/or proprietary security operations within a corporate environment.
  • Experience developing and maintaining post orders, standards, and operational guidelines to support effective guard force performance.
  • Strong ability to prioritize and adjust operations in real time based on evolving situations and business needs.
  • Demonstrated professionalism, discretion, and sound judgment in handling sensitive and confidential matters.
  • Hands-on experience with badging and access management, onboarding and training contract officers, and participation in industry organizations (e.g., ASIS, ATAP, ISPA); high school diploma or equivalent required.
  • High School Degree or equivalent.
  • Must be fit to perform duties that include sitting, standing, walking, and patrolling for extended periods
  • Ability to lift and carry objects weighing up to 50 pounds
  • Ability to respond quickly and effectively in emergency situations
  • Must be alert and able to make sound decisions under pressure
  • Ability to handle stressful situations calmly and professionally
  • Applicants must be authorized to work in the United States on a full-time basis without the need for employer support or sponsorship now or in the future.

Nice To Haves

  • participation in industry organizations (e.g., ASIS, ATAP, ISPA)

Responsibilities

  • Oversee day-to-day security operations at headquarters, including badging, visitor management, and support for high-profile visits and sensitive activities.
  • Manage and lead the contract guard force, including performance oversight, training alignment, and conducting unannounced spot checks.
  • Own vendor relationships and ensure service delivery aligns with organizational standards and operational priorities.
  • Assess, triage, and resolve security incidents and issues related to physical protection systems (e.g., access control, video management) across domestic and international locations.
  • Partner cross-functionally with HR, Facilities, Legal, and Administration to address complex security matters (e.g., workplace violence, investigations, and threats) while maintaining confidentiality and adapting to changing priorities.

Benefits

  • medical coverage
  • dental coverage
  • vision coverage
  • supplemental plan options
  • Spousal, domestic partner, and other eligible dependent coverage is available on select plans.
  • HSA
  • FSA
  • company-paid basic life and AD&D
  • optional voluntary life and AD&D for you and your family
  • short- and long-term disability
  • legal plan
  • pet insurance
  • travel accident coverage
  • adoption assistance
  • fertility planning coverage
  • caregiver support
  • Dependent Care FSA for possibility of an employer match
  • complimentary Care@Work membership
  • up to 12 weeks of paid parental leave with eligibility for a thoughtful, gradual return.
  • 401(k) with employer match
  • Employee Stock Purchase Plan (ESPP)
  • financial wellness resources
  • career coaching
  • optional long-term care insurance
  • tuition reimbursement
  • flexible time off for exempt employees or paid time off for nonexempt employees
  • up to 12 paid holidays per year
  • commuter benefits
  • employee discounts
  • charitable gift matching
  • paid volunteer time off
  • corporate volunteer events
  • 24/7 support including professional therapy, coaching, and emotional well-being programs alongside guided meditation and resources that support physical, mental, social, and financial wellness.
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