Senior Lead, Security Operations

Qualtrics • Provo, UT

20h • Hybrid

About The Position

Qualtrics is seeking a Senior Lead of CDU Operations to lead the daily operations of the AMR or KRK team, which detects, triages, and responds to security threats across the company’s global environment. This hands-on leadership role owns team operations, builds and mentors a high-performing team of analysts, and continually matures detection and response capabilities to address an evolving threat landscape. The position contributes to strategy while remaining closely involved in team work and incident management.

The role calls for a leader who understands the cybersecurity threat landscape, helps align Security Operations strategy with organizational goals, and drives the evaluation and implementation of security tools, techniques, and automation. The Senior Lead partners across functions, manages complex security projects and incidents, and develops security professionals through mentorship, knowledge-sharing, and continued learning. The team emphasizes experimentation, collaboration, data-driven decision-making, and professional growth.

Requirements

• 10+ years of experience in security operations management roles, with a record of driving innovation and managing teams.
• Deep understanding of intrusion detection, threat hunting, incident response, and security automation techniques.
• Ability to translate security threats into effective strategies aligned with business goals and risk tolerance.
• Strong communication and collaboration skills for working with cross-functional teams, stakeholders, and external partners.

Nice To Haves

• Experience with scripting and programming languages such as Python and PowerShell.
• Participation in security conferences, thought leadership initiatives, or industry working groups.

Responsibilities

• Research, evaluate, and implement advanced security technologies for intrusion detection, threat hunting, incident response, and automation.
• Oversee daily operations involving network monitoring, threat detection, analysis, incident response, and threat intelligence.
• Own significant security incidents and guide cross-functional teams through investigation, containment, and remediation.
• Develop a Security Operations strategy aligned with the organization’s risk appetite and business objectives.
• Manage security projects, ensuring timely and on-budget delivery while mitigating risks and promoting adaptability.
• Build and mentor a diverse group of security experts, fostering knowledge-sharing, continuous learning, and professional growth.
• Lead the team’s daily operations and continuously improve detection and response capabilities.
• Help shape Security Operations strategy and align it with organizational goals.
• Build cross-functional partnerships and champion security across the organization.

Benefits

• Wellness reimbursement of $300 per quarter for wellness activities.
• $1,800 Experience bonus to use for an experience of the employee’s choosing.
• QGroup communities for support, allyship, and advocacy.
• Hybrid work model: in-office three days a week and work from a chosen location for the rest of the week.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed