Senior Lead - Regional Customs AMER

On•New York, NY

5d•$152,000 - $190,000

About The Position

Drive compliant, scalable and value-focused customs execution across the Americas. This role connects the Global Customs & Trade team with regional stakeholders and partners across the United States, Canada, Mexico and Brazil, governing customs operations, strategic duty-saving programs, market expansion and regulatory risk. The Senior Lead, Americas Regional Customs role will report to the Head of Customs & Trade on the Global Customs & Trade team, supporting the Americas region.

Requirements

Hold an active U.S. Customs Broker License.
10+ years of experience in customs, trade compliance, international logistics or customs duty-optimization programs.
Deep practical knowledge of U.S. and Canadian customs requirements, with relevant exposure to Mexico and/or Brazil.
Experience in implementing or governing customs programs such as CTPAT, Foreign Trade Zones, Duty Drawback, First Sale for Export and preferential trade programs.
Experience in leading through customs brokers, consultants and cross-functional stakeholders, translating strategy into clear processes, controls and measurable outcomes.
Fluent in English and Spanish.

Nice To Haves

Portuguese is considered a strong advantage.
Critical Thinking: Synthesizes customs regulations, operational realities, financial data and stakeholder perspectives to identify root causes, challenge assumptions and develop scalable solutions.
Complex Decision Making: Makes well-reasoned decisions in ambiguous or high-risk situations by balancing regulatory requirements, financial opportunity, operational feasibility and the wider business impact.
Influential Communication: Translates complex customs topics into clear, business-relevant recommendations and builds alignment with Finance, Tax, Legal, Logistics, Operations and regional leadership.
Risk Taking: Constructively challenges established approaches and proposes calculated opportunities for value creation, clearly evaluating the potential benefits, risks and compliance safeguards before acting.
Collaborates: Builds trusted relationships across regions, functions and external partners to achieve shared outcomes, clarify ownership and ensure customs requirements are embedded into business processes.
Drives Results: Takes accountability for regional customs outcomes, follows through on commitments and converts strategy into measurable progress across compliance, operational performance and duty savings.

Responsibilities

Own the regional implementation of global customs policies, controls and governance standards across the Americas.
Oversee customs activities performed by brokers and operational partners, ensuring consistent compliance, performance and accountability without directly managing daily execution.
Identify, build and implement customs value-creation programs such as Duty Drawback, Foreign Trade Zones, First Sale for Export, preferential trade programs and valuation-related opportunities.
Lead the customs design and governance of new markets, business models and complex flows, including regulatory requirements, licenses, processes, controls and partner readiness.
Monitor customs risks, broker performance, operational KPIs and realized savings, addressing exceptions and driving sustainable root-cause improvements.
Partner with Finance, Tax, Legal, Logistics, Operations, Product and regional leadership to embed customs requirements into business decisions and provide clear visibility of risks, opportunities and financial impact.