Senior Lead, Metrics Design & Reporting Specialist, Splunk

Royal Bank of Canada • Toronto, ON

4d • Onsite

About The Position

Join RBC's HYCiO Governance team as a Senior Lead, Metrics Design & Reporting Specialist, Splunk —a pivotal role driving enterprise governance through data and analytics. You'll architect our metrics framework, designing and operationalizing KPIs, KRIs, and KCIs that enable data-informed decision-making and strengthen risk management across the organization. Blending deep technical expertise with cross-functional leadership, you'll design end-to-end analytics solutions, and influence governance strategy across our organization.

Requirements

• Translate complex technical concepts into clear, actionable insights for diverse audiences (leadership, engineering, risk, compliance)
• Communicate findings and recommendations effectively to non-technical stakeholders through both written and verbal channels
• Present data-driven analysis in a way that drives informed decision-making across organizational levels
• Apply critical thinking to analyze ambiguous, multi-faceted technical challenges and decompose them into structured, actionable solutions
• Extract meaningful, data-driven insights and recommendations from large, complex datasets
• Design dashboards and reports that translate data into compelling, decision-enabling narratives
• Hands-on experience with enterprise visualization and reporting tools (Splunk, ELK, Tableau, or equivalent)
• Proficiency in one or more programming languages (SPL, Python, Scala, Java, or equivalent) with ability to write clean, maintainable code
• Solid foundation in relational database design, querying, and optimization
• Experience with NoSQL data stores and understanding of appropriate use cases
• Familiarity with workflow orchestration tools (Apache Airflow, Prefect, or equivalent) for automation and data pipeline management

Nice To Haves

• Background in large enterprise organizations, particularly in Financial Services or Regulated Industries
• Familiarity with financial services operations, compliance requirements, or risk management practices
• Exposure to internal audit processes, external regulatory examinations, or compliance assessments
• Understanding of cloud security, scalability, and cost optimization principles
• Knowledge of industry control frameworks (CIS Controls, CSA, NIST Cybersecurity Framework 2.0, OSFI B-13, or equivalent)
• Experience translating framework requirements into technical controls and measurable metrics
• Understanding of how data and analytics support audit and compliance functions
• Bachelor’s degree in computer science, Mathematics, Statistics, Data Science, or related field
• Equivalent professional experience demonstrating mastery of core competencies (certifications, proven track record)

Responsibilities

• Establish and operationalize KPIs, KRIs, and KCIs that align with strategic business objectives and enable continuous performance monitoring
• Monitor key metrics and risk indicators in real-time, partnering with technical teams to maintain performance within defined thresholds
• Translate data insights into actionable recommendations that drive measurable business improvements
• Apply advanced statistical and analytical techniques to extract value from structured and unstructured data sources
• Design interactive dashboards and reports using modern visualization tools to support informed decision-making
• Identify and interpret trends and patterns within complex data environments to uncover business opportunities and risks
• Evaluate and implement emerging technologies to build scalable, future-proof analytics solutions
• Deliver end-to-end analytics solutions that anticipate and address evolving business requirements
• Ensure all solutions meet enterprise standards for robustness, maintainability, and scalability

Benefits

• Leaders who support your development through coaching and learning opportunities
• Work in a dynamic, collaborative, progressive and highly performing team
• Ability to make a difference and lasting impact.
• Enjoy a comfortable work environment with the option to dress casually.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior