260163 - Senior Lead - Health & Safety

OnNew York, NY
$165,000 - $185,000Remote

About The Position

The Asset Protection & Loss Prevention Lead role will report to the Head of Health, Safety and Security on the Global Real Estate Development team and supporting the Global Retail team. This position is responsible for building and scaling a global Asset Protection and Loss Prevention program across global retail. You will move the organization from reactive store-level practices to standardized, data-driven and scalable protection frameworks, covering theft, fraud, and operational losses. You will work cross-functionally with Retail Operations, Technology, Finance, Legal, IP and external partners to implement solutions that protect the business while preserving our premium customer experience.

Requirements

  • 10+ years of experience in Retail Asset Protection, Loss Prevention, Retail Security, or related fields
  • Experience working in multi-store, international, or fast-growing retail environments
  • Knowledge of shrink reduction, theft prevention, fraud trends, and organized retail crime (ORC)
  • Experience with retail security systems and controls including CCTV, EAS/RFID, and incident reporting platforms
  • Strong investigative, analytical, and problem-solving skills, with ability to identify trends and operational risks
  • Strong collaboration and communication skills, with experience working across multicultural teams and cross-functional stakeholders including Retail, HR, Legal, Finance, and Technology

Nice To Haves

  • Knowledge of Health and Safety is nice to have not mandatory

Responsibilities

  • Build and implement a global AP/LP framework across all retail locations
  • Standardize processes across incident reporting, investigations, and store security controls
  • Drive consistency across regions (“reduce variation, shift the mean”)
  • Develop data-driven strategies to reduce shrink and fraud leveraging POS data, incident reports, and inventory discrepancies
  • Build dashboards and reporting to identify high-risk stores, repeat offenders, and fraud patterns
  • Define scalable store protection standards including CCTV strategy, EAS / RFID usage models, product protection principles, and cash handling controls
  • Partner with Real Estate & Retail Design on secure-by-design store concepts
  • Lead complex investigations into organized retail crime (ORC), internal theft and collusion, and fraud schemes (gift cards, returns, payment abuse)
  • Establish structured case management and evidence handling
  • Build relationships with law enforcement and external intelligence networks
  • Own the retail security component of incident reporting frameworks
  • Ensure all theft/security incidents are consistently reported, properly categorized, and followed up
  • Translate incident trends into preventative actions and SOPs
  • Develop scalable training programs for store teams on theft prevention, fraud awareness, and suspicious behavior recognition
  • Deliver simple, repeatable playbooks for store teams
  • Own AP/LP vendor ecosystem: guarding, CCTV analytics, EAS/RFID vendors
  • Evaluate and implement scalable technology solutions
  • Support integration with incident management platforms and potential GSOC / monitoring capabilities

Benefits

  • medical
  • dental
  • vision benefits
  • industry leading PTO package
  • competitive 401k program
  • 11 paid US holidays
  • corporate office closure between Christmas and New Year
  • plethora of product perks
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