Senior Lead Digital Product Manager, Merchant Services

Wells Fargo Bank • Des Moines, IA

3d • Hybrid

About The Position

About this role: Wells Fargo is seeking a Senior Lead Digital Product Manager to support our Consumer Lending Merchant Services Business Team. Learn more about the career areas and business divisions at wellsfargojobs.com. In this role, you will: Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking Coordinate highly complex activities and guidance to others Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact Strategically engage with all levels of professionals and managers across the enterprise Serve as an expert advisor to leadership

Requirements

• 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Nice To Haves

• Experience with Agile methodology of delivery, including but not limited to intake and discovery/analysis of new work and work in progress within the backlog
• Merchant Services, Underwriting & Risk experience within the financial services industry
• Experience with one or more Agile tools used for tracking epics, features and user stories in backlogs, such as Confluence and Jira
• Experience working with third party vendors
• Demonstrated ability to enhance and implement new processes by proactively identifying roadblocks and developing recommendations for unforeseen issues
• Experience influencing and building relationships with LOB stakeholders, product owners, technology, business analysis, or other internal partners
• Ability to exercise independent judgment and creative problem-solving techniques to discern customer, technical, and process impacts
• Leadership experience with ability to effectively manage and engage teams
• Ability to work effectively in a team environment and across all organizational levels, where flexibility, collaboration, and adaptability are important
• Experience taking initiative and working independently with minimal supervision within a matrix environment
• Experience navigating through ambiguity
• Intermediate skill level in Microsoft Word, PowerPoint, Excel
• Excellent verbal, written, and interpersonal communication skills and experience communicating and presenting information to senior leaders
• Ability to travel up to 25% of the time

Responsibilities

• Act as an advisor to senior leadership to develop or influence digital products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across a functional area within the Digital environment
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise
• Deliver solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking
• Coordinate highly complex activities and guidance to others
• Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact
• Strategically engage with all levels of professionals and managers across the enterprise
• Serve as an expert advisor to leadership

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees