Senior Digital Product Manager

SRS Distribution Inc.•McKinney, TX

8d•Remote

About The Position

We are seeking an experienced and dynamic Sr. Digital Product Manager to support and grow our B2B e-commerce platform across web and native mobile applications. This role is pivotal in developing customer-facing digital tools to streamline and enhance workflows in a complex, wholesale distribution experience. You will collaborate with stakeholders, subject matter experts (SMEs), and cross-functional teams to define the roadmap, prioritize features, and manage user stories for seamless execution. Your data-informed approach, customer-centric focus, ability to collaborate across disciplines, and navigate a fast-paced environment will be key to your success in this role. This is an excellent opportunity to make a meaningful impact within a maturing digital product team.

Requirements

6+ years of experience in digital product management across both web and native mobile applications (iOS/Android), or equivalent education and experience in a related field.
Strong understanding of software development processes and agile methodologies.
Experience with scaling and maturing digital products.
Data-informed approach with experience in analyzing user behavior data in tools such as Google Analytics, Pendo, Power BI, Mixpanel, etc.
Experienced with product development software (Jira, Confluence)
Strong technical acumen. Able to communicate fluently with engineers and make data- and architecture-informed product decisions.
Demonstrated EQ in managing stakeholder relationships and driving cross-functional initiatives across complex organizations.
Strong verbal and written communication skills. Able to foster a culture of transparency and psychological safety.

Nice To Haves

Background in B2B eCommerce or Wholesale Distribution.
Pool or Landscape Industry expertise and knowledge
Experience working with ERP systems (e.g., SAP, Agility, Oracle, NetSuite, or Microsoft Dynamics).
Project Management, Scrum Master, or similar experience would be ideal in this role

Responsibilities

Strategy and Roadmap: Collaborate with the Digital Team, business stakeholders, and subject matter experts (SMEs) to define and maintain an outcome driven product roadmap.
Define and prioritize a roadmap of integration capabilities that align with customer needs and strategic business goals.
Stay informed about industry trends, customer feedback, and competitive offerings to continuously improve products.
Stakeholder Collaboration: Lead with empathy, foster alignment, influence without authority, and balancing competing stakeholder needs with transparency and care.
Act as the primary liaison between stakeholders, SMEs, and development teams to gather and refine requirements.
Collaborate cross-functionally with Engineering, Architecture, Customer Success, and Sales to ensure robust, secure, and scalable solutions.
Facilitate communication across departments, ensuring clarity and consensus on product goals and deliverables.
Present product updates, roadmap plans, and key metrics to leadership and stakeholders.
Product Development & Delivery: Ensure seamless interoperability of backend APIs with internal systems (ERP, PIM, OMS) and third-party applications.
Collaborate with business stakeholders, Development, QA, and UX Design to identify a solution that is viable, feasible, and desirable.
Break down high-level requirements into user stories and epics with clear, testable acceptance criteria.
Coordinate sprint planning, refinement, and participate in retrospectives, demos, and user acceptance testing to ensure continuous delivery of incremental value.
Identify and mitigate risks related to cross-platform compatibility, technical dependencies, and scalability.
Work with customer support, sales, and marketing teams to ensure product adoption and satisfaction.
Data-Driven Approach: Define KPIs and track the success of each integration initiative, feeding insights into continuous improvement loops.
Establish and champion collection of customer data, usage and behavior to mine insights for current and future product opportunities and improvements.
Rigorously prioritize ideas, features and improvements utilizing Product Management frameworks (RICE, WSJF, Value/Effort) to ensure we’re delivering value to our business and customers.