Senior Digital Product Manager

SRS Distribution-posted about 13 hours ago
Full-time • Mid Level
Hybrid • McKinney, TX
1,001-5,000 employees
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We are seeking an experienced and dynamic Sr. Digital Product Manager to support and grow our B2B e-commerce platform across web and native mobile applications. This role is pivotal in developing customer-facing digital tools to streamline and enhance workflows in a complex, wholesale distribution experience. You will collaborate with stakeholders, subject matter experts (SMEs), and cross-functional teams to define the roadmap, prioritize features, and manage user stories for seamless execution. Your data-informed approach, customer-centric focus, ability to collaborate across disciplines, and navigate a fast-paced environment will be key to your success in this role. This is an excellent opportunity to make a meaningful impact within a maturing digital product team.

  • Collaborate with the Digital Team, business stakeholders, and subject matter experts (SMEs) to define and maintain an outcome driven product roadmap.
  • Define and prioritize a roadmap of integration capabilities that align with customer needs and strategic business goals.
  • Stay informed about industry trends, customer feedback, and competitive offerings to continuously improve products.
  • Lead with empathy, foster alignment, influence without authority, and balancing competing stakeholder needs with transparency and care.
  • Act as the primary liaison between stakeholders, SMEs, and development teams to gather and refine requirements.
  • Collaborate cross-functionally with Engineering, Architecture, Customer Success, and Sales to ensure robust, secure, and scalable solutions.
  • Facilitate communication across departments, ensuring clarity and consensus on product goals and deliverables.
  • Present product updates, roadmap plans, and key metrics to leadership and stakeholders.
  • Ensure seamless interoperability of backend APIs with internal systems (ERP, PIM, OMS) and third-party applications.
  • Collaborate with business stakeholders, Development, QA, and UX Design to identify a solution that is viable, feasible, and desirable.
  • Break down high-level requirements into user stories and epics with clear, testable acceptance criteria.
  • Coordinate sprint planning, refinement, and participate in retrospectives, demos, and user acceptance testing to ensure continuous delivery of incremental value.
  • Identify and mitigate risks related to cross-platform compatibility, technical dependencies, and scalability.
  • Work with customer support, sales, and marketing teams to ensure product adoption and satisfaction.
  • Define KPIs and track the success of each integration initiative, feeding insights into continuous improvement loops.
  • Establish and champion collection of customer data, usage and behavior to mine insights for current and future product opportunities and improvements.
  • Rigorously prioritize ideas, features and improvements utilizing Product Management frameworks (RICE, WSJF, Value/Effort) to ensure we’re delivering value to our business and customers.
  • 6+ years of experience in digital product management across both web and native mobile applications (iOS/Android), or equivalent education and experience in a related field.
  • Strong understanding of software development processes and agile methodologies.
  • Experience with scaling and maturing digital products.
  • Data-informed approach with experience in analyzing user behavior data in tools such as Google Analytics, Pendo, Power BI, Mixpanel, etc.
  • Experienced with product development software (Jira, Confluence)
  • Strong technical acumen. Able to communicate fluently with engineers and make data- and architecture-informed product decisions.
  • Demonstrated EQ in managing stakeholder relationships and driving cross-functional initiatives across complex organizations.
  • Strong verbal and written communication skills. Able to foster a culture of transparency and psychological safety.
  • Background in B2B eCommerce or Wholesale Distribution.
  • Pool or Landscape Industry expertise and knowledge
  • Experience working with ERP systems (e.g., SAP, Agility, Oracle, NetSuite, or Microsoft Dynamics).
  • Project Management, Scrum Master, or similar experience would be ideal in this role
  • Competitive weekly/bi-weekly pay
  • discretionary bonuses
  • 401(k) with company match
  • Employee Stock Purchase Plan
  • paid time off (vacation, sick, volunteer, holidays, birthday, floating)
  • medical/dental/vision
  • flexible spending accounts
  • company-paid life and short-term disability
  • plus optional long-term disability, and additional life insurance
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