Senior Lead Creative Technologist

Kyndryl•Dallas, TX

1d•$115,080 - $262,320•Hybrid

About The Position

A Creative Technologist is a cross-disciplinary person that bridge between a design vision and engineering execution, using experimentation to solve problems in new and novel ways. They Combine technical expertise with human-centered design to prototype and implement innovative solutions. Creative technologists blend expertise in code, hardware, and emerging technologies to bring ideas to life. As a Creative Technologist at Kyndryl Vital you will lead design initiatives across a variety of complex projects, ensuring that solutions are innovative, intuitive, and aligned with client objectives. You’ll act as both a hands-on expert and a team leader—driving the use of emerging technologies, setting prototyping standards, and overseeing the end-to-end design process from early discovery through user testing and delivery. You’ll build strong relationships with senior client stakeholders, serving as a trusted advisor on how technologies like agentic AI, IoT, or AR can unlock value and elevate experiences. Internally, you’ll mentor teams across design and engineering—bridging creative vision and technical feasibility while fostering a culture of experimentation and collaboration. You’ll partner with delivery leads to ensure creative technology workstreams align with timelines and goals, influencing implementation decisions and ensuring the final product reflects the intended experience. By balancing big ideas with practical constraints, you’ll deliver solutions that are both groundbreaking and scalable.

Requirements

Human-Centered Design: Expertise in applying human-centered design at a strategic level. Ability to execute design thinking techniques and guide others.
Cross-disciplinary Collaboration: Lead cross-functional collaboration, acting as a liaison between design, engineering, business, and clients.
Innovation: Portfolio of projects introducing new technology or novel interactions. Proactive exploration of the tech landscape.
Rapid Prototyping: Swiftly create visual simulations to fully interactive prototypes. Ability to set up efficient team prototyping environments.
Human-in-the-Loop Patterns: Design interaction patterns for approvals, escalation, rollbacks, and exception handling.
Feasibility Analysis: Deep skill in technical feasibility and risk assessment. Ability to map technical requirements and identify implementation needs.
Storytelling: Craft presentations and narratives that explain concepts and inspire support for a vision.
AI and Data Ethics: Consider ethical implications of design decisions involving AI or user data. Ensure AI features are transparent and fair. Educate on responsible AI and data practices.
Tooling Standards & Governance (Scale): Establish standards for agent tools and align with AI engineers for consistent integration.
Experience Integration at Scale: Set front-end integration patterns for agentic workflows.
Quality at Scale: Define team standards for evaluation, observability signals, and release readiness.
Bachelor’s Degree in a relevant field (or equivalent demonstrable portfolio of work).

Nice To Haves

8+ years of experience in roles involving creative technology, user experience, or digital innovation.
Led significant portions of projects and possibly managed other technologists or designers.
Demonstrated depth in one or more industry verticals or technology domains.
Experience in both enterprise-scale project delivery and design consulting.
Strong knowledge of enterprise IT and architecture (e.g., cloud platforms, databases, APIs, security considerations).
Familiarity with organizational change management or DesignOps.
Advanced background in data science, AI/ML, or computational design.
Collaboration with Open-Source Agent Stacks.
Specialization in AI/ML/GenAI, Phygital Design, Connected Product/IoT, or Mobile and Web + Front-End Architecture for Experience.
Advanced degree in a relevant field (e.g., MDM, MDes, MFA, d.MBA or equivalent MS in HCI, MBA with tech focus, PhD in a design or tech field) or equivalent continued education.

Responsibilities

Lead design initiatives across a variety of complex projects, ensuring that solutions are innovative, intuitive, and aligned with client objectives.
Act as both a hands-on expert and a team leader—driving the use of emerging technologies, setting prototyping standards, and overseeing the end-to-end design process from early discovery through user testing and delivery.
Build strong relationships with senior client stakeholders, serving as a trusted advisor on how technologies like agentic AI, IoT, or AR can unlock value and elevate experiences.
Mentor teams across design and engineering—bridging creative vision and technical feasibility while fostering a culture of experimentation and collaboration.
Partner with delivery leads to ensure creative technology workstreams align with timelines and goals, influencing implementation decisions and ensuring the final product reflects the intended experience.
Establish standards for agent tools (schema conventions, versioning, security review inputs, documentation) and align with AI engineers so open-source agent development integrates consistently across projects.
Set front-end integration patterns for agentic workflows (events/telemetry hooks, streaming, audit trails, and human-in-the-loop checkpoints) and ensure shipped experiences match intended design quality.
Define team standards for evaluation, observability signals, and release readiness for agentic experiences moving from pilot to production.