Senior Lead Cashier Evening and Overnight Tampa

ABM•Tampa, FL

7d•Onsite

About The Position

Oversee day-to-day operations, ensuring staffing levels are adequate for the flow of traffic, that the team meets and exceeds company standards, and that customer service is at 100%. Review and audit banks and cashout reports. Communicate daily activity and incidents with staff and management.

Requirements

Must have 6 months of previous supervisory experience
Must have strong customer services skills
Conduct themselves in a professional and accommodating manor, lead by example and ensure that the moral of the employees is at its highest
Must have strong computer skills in Microsoft word and excel
Must be flexible to work all shifts, including overnights, holidays and weekends
HS diploma or equivalent
Valid Florida Driver license

Responsibilities

Review and audit all daily cashier shifts and provide recurring training as necessary.
Review and audit supervisor drawer to ensure proper cash levels are on hand and balance.
Establish and coordinate cashier/ambassador schedules, when requested including lunch breaks.
Work closely with all the supervisors and management to ensure staffing levels and replacement requirements are met.
Establish and maintain supply inventories for all aspects of the Plaza and Economy operations including ticket replenishment, service supplies and maintenance.
Report and discuss daily activity and incidents with the relief supervisor to ensure all relevant events of the day are covered at the beginning and end of shifts.
Ensure that customer service is at 100% by all employees in their charge.