Acts as a liaison between development groups and business units for the development and implementation of new systems and enhancement of existing systems. Evaluates new digital developments and evolving business requirements and recommends appropriate systems alternatives and/or enhancements to current systems. Prepares communications and makes presentations on system enhancements and/or alternatives. Key responsibilities include: Works with stakeholders to identify and clarify moderate to complex business requirements. Facilitates meetings with business stakeholders and Digital to understand business requirements; demonstrates understanding of business needs and recommends design changes for moderately complex challenges. Translates business and design requirements into technical requirements. Direct and owns process/system changes and reviews process changes to ensure design changes meet business requirements. Draws process maps and uses business process modeling techniques. Manages overall catalogue of process flows for medium complexity projects. Analyzes complex source system data in support of improving data quality and translates raw data into information for consumable reports. Performs QA against specifications and solves issues. Assists with conducting tests and inspections of products, services, solutions, or processes to evaluate quality or performance. Supports medium complexity projects with little or no degree of supervision, including tracking issues and managing action items. Appropriately documents knowledge and integrates cross-project knowledge, experience, and value to make more accurate decisions. Interfaces with agile scrum teams to deliver digital solutions; acts as BA Point of Contact (POC) on scrum teams. Provides innovative ideas and insights to redesign business processes that will optimize business results. Acts as a liaison between business stakeholders and vendors to ensure successful implementation and support of project efforts. Communicate with the business and software engineers to develop tools that will solve client/business requirements. Reviews the Digital organization’s technology enablement and integration plans; demonstrates technical expertise within own technology through determining best course of action for own project. Demonstrates strong working knowledge of agile software development processes and the development lifecycle; liaises with scrum masters and coaches to move project forward. Coaches less experienced co-workers and provides feedback to enhance skills and knowledge.
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Job Type
Full-time
Career Level
Senior