Senior L&D Project Manager

TD•Toronto, ON

1d•Onsite

About The Position

The Talent organization is the global function within Corporate HR, responsible for the enterprise talent strategy including talent management, organizational effectiveness, talent acquisition, inclusion & diversity, and learning & development. The Senior L&D Project Manager position has an enterprise-wide mandate supporting Enterprise Learning & Development (EL&D). EL&D is responsible for the strategic direction and establishment of learning and development solutions at TD, building capabilities for leaders and employees consistent with TD's business objectives and talent strategy, so all colleagues can thrive.

Requirements

Minimum 7-10 years of experience in project management, preferably in a learning or adult training environment
Thorough understanding of project management frameworks and methodologies
Proven track record of delivering results and commitment to operational and service excellence
Strong client focus with ability to listen and quickly learn about various clients and become a trusted advisor on delivery learning solutions successfully
Ability to prioritize and manage multiple projects concurrently with changing business priorities in a fast-paced environment
Ability to manage multiple stakeholders and build relationships effectively, leveraging sound communication, negotiation, consensus-building and influencing skills
Ability to tailor communications to different stakeholders at different levels
Solutions-focused, "can-do" attitude to foster positive team morale and high engagement
Excel in translating business needs into learning requirements in collaboration with L&D partners
Strong critical thinking, analytical, and problem-solving skills
Highly adaptable and flexible with ability to take initiative in a dynamic work environment
Proficiency in MS Office suite, especially MS Project
Competency in team meeting facilitation in virtual environments leveraging collaboration tools such as MS Teams and Webex

Nice To Haves

Prior L&D experience in performance consulting, design, development, facilitation, and/or learning technologies is beneficial
PMP certification is preferred
Agile and/or Scrum certification is an asset
Practical knowledge in adult learning principles for various delivery methods
Experience with LMS and LXP is a bonus
Experience with eLearning tools and standards (e.g., SCORM, xAPI, HTML 5) and development software (e.g., Articulate Storyline/Rice) is a nice to have

Responsibilities

Develop an understanding of overall portfolio/program movement with individual lines of business and rationalize how the assigned projects fit with business priorities in the long term
Drive L&D processes to implement learning solutions in various formats including but not limited to in-person or virtual Instructor-led training (ILT), eLearning, webinars, self-directed learner pathways, and workshops
Lead the end-to-end planning and execution of medium-to-high complexity L&D projects, leveraging key project management tools to ensure projects are delivered on time, within scope, and on budget
Support the vendor selection, engagement and onboarding process when third-party learning solutions are within scope
Develop and implement effective stakeholder engagement strategies
Build relationships and maintain regular communications with internal and external stakeholders
Report on project progress with project teams and business stakeholders at different levels
In partnership with L&D CoEs and business partners, support the development of a delivery strategy, change & launch communications plan, and maintenance plan
Ensure tight governance control and actively manage/resolve risks and issues
Conduct project retrospectives and act on lessons learned for continuous improvement
Stay current with emerging trends in project management inclusive of Agile and hybrid project practices and principles
Be an active member of the broader project management community by sharing subject matter expertise and learning to advance professional growth