Key Account Manager

TOSOH QUARTZ INC•Portland, OR

11d•Hybrid

About The Position

We are seeking a Senior Key Account Manager to lead the global commercial relationship with Intel Corporation, one of our top‑tier semiconductor customers. This role provides full ownership of a large, complex account and is ideal for experienced semiconductor sales professionals who value long‑term customer partnerships, bring discipline to execution, and know how to align internal teams to consistently deliver on customer commitments.

Requirements

7+ years Semiconductor industry experience required
Demonstrated success managing a large, complex Tier‑1 OEM account with structured governance and clear performance expectations.
Familiarity with the pace, rigor, and accountability typical of major semiconductor OEM customers.
Comfortable operating in capacity‑constrained and limited‑pricing environments.
Demonstrated success leading cross‑functional efforts, resolving issues, and driving outcomes without formal authority.
Disciplined, organized, and execution‑focused.
Direct communicator who values clarity, follow‑through, and documentation.
Calm, credible, and professional under pressure, particularly during escalations or performance reviews.
Highly responsive and comfortable with frequent customer interaction.
Willing and able to spend time onsite at Intel locations as needed.

Nice To Haves

Prior Intel experience or long‑term Intel supplier experience is a plus.
Engineering or technical background is a strong plus but not required; technical depth is supported by internal teams.

Responsibilities

Own the end‑to‑end commercial and account relationship with Intel across fabs, regions, and functional stakeholders.
Serve as the primary interface with Intel’s Quartz Commodity Management organization, ensuring alignment, responsiveness, and consistent execution.
Meet or exceed annual revenue and budget commitments for Intel globally.
Operate effectively within Intel’s scorecard‑driven supplier management framework, including quality, delivery, responsiveness, cost, and escalation management.
Lead Quarterly Business Reviews (QBRs) and routine operational reviews with Intel stakeholders.
Maintain an 18‑month rolling global forecast in close partnership with internal planning, manufacturing, and operations teams.
Identify and secure quartzware opportunities associated with new tools, process changes, and future technology nodes.
Manage Intel‑specific programs, including: Supplier Report Card performance, SPARC program participation and compliance, Consignment and inventory programs, including reconciliation and cycle counts.
Act as the internal single point of accountability, driving cross‑functional execution across Engineering, Quality, Planning, and Operations.
Provide concise, disciplined weekly account reporting to the Vice President of Sales.
Maintain consistent, executive‑level communication and professionalism during audits, escalations, and performance reviews.