Senior Key Account Manager

Reckitt•Mississauga, ON

36d•CA$116,000 - CA$155,000

About The Position

We are Reckitt, a global company dedicated to protecting, healing, and nurturing in the pursuit of a cleaner, healthier world. Our Sales teams are crucial in building shared success with customers and ensuring access to our hygiene, wellness, and nourishment products. This is a dynamic, fast-paced environment where cross-functional collaboration is key. We are seeking a Senior Key Account Manager to join our team, offering the freedom to succeed within a growing community of diverse, talented individuals. We foster an environment that encourages curiosity, embraces ideas, and provides ownership, with opportunities for ambition and striving for excellence.

Requirements

Bachelor’s degree in business, Marketing, Digital Commerce, IT, or related field; MBA preferred.
5–10+ years in e-commerce management, digital marketing, or online sales, preferably within FMCG or consumer-focused industries.
Prior experience managing Amazon is highly desirable.
Strategic and innovative thinking, commercial acumen, data analysis, project management, leadership, persuasive selling, proficiency with digital marketing tools, e-commerce platforms, and analytics.
Leadership, objection handling and negotiation, influencing, collaboration, and stakeholder management skills.
Ability to coach and lead a team to deliver growth.
Advanced computer skills (Microsoft office, data transfer and data base).

Nice To Haves

Responsibilities

Own e-commerce P&L, forecasting, and growth plans aligned to revenue targets.
Deliver performance insights to leadership.
Partner with Media, Brand, and CX teams to optimize channel mix, campaigns, and ROI.
Lead marketplace operations (Amazon 1P/3P), promotions, and conversion optimization initiatives.
Drive repeat purchase and customer lifetime value through pricing, promotions, and performance tracking.
Collaborate with retail partners to enhance digital shelf performance and support joint initiatives.
Lead and develop a high-performing team, managing agencies and ensuring strong execution.