Senior JIRA Administrator/Subject Matter Expert

Alexandria Insights•Stafford, VA

10d•$100,000 - $125,000•Onsite

About The Position

Alexandria Insights is seeking a senior Jira Administrator and Subject Matter Expert to support a Marine Corps acquisition Program Management Office (PMO) operating within the Scaled Agile Framework (SAFe), in the Navy Fusion Suite environment. This fully on-site role in Stafford, Virginia serves as the PMO’s technical and functional authority for Jira. The SME works with PMO leadership, Release Train Engineers, product and delivery teams, engineering and test organizations, cybersecurity personnel, platform administrators, and Integrated Product Team stakeholders to translate validated requirements into practical, scalable Jira configurations. Configuration decisions must reflect the PMO’s approved operating model, delegated authority, and Navy Fusion Suite constraints, and should be supportable, auditable, and maintainable. The role aligns Jira configuration with mission, governance, acquisition, and reporting needs; improves visibility, traceability, data quality, and decision support; and establishes sustainable administration, documentation, and change control. It enables SAFe-aligned planning and execution while promoting adoption through responsive support, role-based training, and practical automation. The position also supports authorized integrations and security, access-control, records-management, data-handling, and configuration-management requirements. The position requires a bachelor’s degree in a related field and at least eight years of relevant experience, including five years of hands-on Jira administration, although equivalent education, certifications, and directly relevant experience may be considered. The candidate must be able to work fully on-site in Stafford and must possess or be eligible to obtain and maintain a Secret security clearance. Salary range: $100,000–$125,000.

Requirements

Bachelor’s degree in information technology, computer science, business, project management, systems engineering, or a related field and at least eight years of relevant experience, including five years of hands-on Jira administration; equivalent education, certifications, and directly relevant experience may be considered.
Demonstrated experience administering Jira in a complex enterprise, product development, software delivery, systems engineering, acquisition, or PMO environment.
Advanced experience configuring Jira workflows, issue types, fields, permissions, notifications, dashboards, reports, automation rules, and JQL filters.
Ability to analyze stakeholder requirements and design sustainable Jira solutions that balance mission outcomes with governance, security, data quality, usability, reporting consistency, and maintainability.
Experience supporting Agile teams and Agile-at-scale planning, execution, and reporting, with working knowledge of SAFe roles, events, and artifacts.
Experience developing executive-ready dashboards and reports, analyzing Jira data, and implementing governance, configuration control, role-based access, and user-support procedures.
Strong analytical, problem-solving, facilitation, and communication skills, including the ability to brief technical issues, risks, status, and recommendations to senior stakeholders.
Ability to work independently, collaborate across Integrated Product Teams and functional groups, and manage multiple priorities in a deadline-driven program office.
Proficiency with Microsoft Excel, PowerPoint, Word, Teams, and SharePoint.
Must be able to work fully on-site in Stafford, Virginia.
Must possess or be eligible to obtain and maintain a Secret security clearance.

Nice To Haves

Relevant Atlassian Jira administration certification.
Experience supporting Jira within the Navy Fusion Suite, Navy Fusion Collaboration Suite, or a comparable government-managed Atlassian enterprise environment.
Experience with Confluence administration, Jira–Confluence integration, and connected governance or knowledge-management workflows.
SAFe certification or a comparable Agile-at-scale credential.
Experience supporting the Department of War, Department of the Navy, Marine Corps, or another federal acquisition, engineering, software delivery, or PMO organization.
Experience with authorized Jira integrations, REST APIs, automation, approved marketplace applications, data migration, bulk updates, or enterprise reporting tools.
Familiarity with defense acquisition, systems engineering, DevSecOps, configuration management, cybersecurity coordination, and program risk management.
Experience supporting PI Planning, ART synchronization, cross-team dependency management, program reporting, or adoption programs for large Jira user communities.

Responsibilities

Serve as the senior Jira administrator and functional SME for the PMO’s SAFe-aligned implementation within the Navy Fusion Suite.
Administer authorized Jira projects and configurations, including workflows, issue types, fields, permissions, notifications, dashboards, reports, and automation.
Elicit, document, and translate stakeholder needs into scalable configuration and implementation plans based on validated mission, technical, governance, compliance, and reporting requirements.
Design work-item hierarchies and relationships to support approved planning, delivery, risk, dependency, milestone, and objective tracking.
Enable Program Increment Planning, Agile Release Train execution, iteration planning, backlog refinement, dependency management, risk tracking, objectives management, and Inspect and Adapt activities.
Configure Jira to reflect the PMO’s approved operating model, acquisition lifecycle, governance structure, decision processes, and Agile delivery practices.
Participate in planning events, Agile ceremonies, Integrated Product Teams, working groups, and program reviews, and provide recommendations on Jira capabilities, data, governance, and process improvement.
Establish and maintain PMO-level standards for naming, project structure, role-based access, data quality, configuration baselines, documentation, and change control.
Evaluate standard, tailored, and custom approaches and explain their operational, technical, security, reporting, adoption, and sustainment trade-offs to decision-makers.
Maintain a controlled and documented change process that supports evolving mission priorities while preserving governance and maintainability.
Exercise PMO-delegated administrative authority and coordinate changes requiring enterprise permissions or approval with Navy Fusion Suite administrators and governance stakeholders.
Develop executive- and program-level dashboards, advanced filters, JQL queries, and automated reports covering delivery health, schedule, backlog, risks, dependencies, quality, and Agile metrics.
Analyze Jira data to identify trends, bottlenecks, aging work, cross-team dependencies, delivery risks, and data-quality issues.
Implement authorized automation to reduce manual effort, improve data integrity, and support consistent workflow execution, notifications, and escalations.
Improve reporting timeliness and accuracy, traceability, and visibility into program execution while reducing unnecessary data entry.
Support authorized Jira integrations and data exchanges with Confluence and approved delivery, requirements, DevSecOps, test, service management, collaboration, and business intelligence tools.
Maintain traceable Jira–Confluence relationships connecting work items to approved plans, decisions, governance records, and technical documentation.
Coordinate with cybersecurity, information assurance, platform administrators, and tool owners to meet applicable security, access-control, records-management, data-handling, and configuration-management requirements.
Escalate needs requiring platform-level changes, enterprise approval, or action outside the PMO’s delegated authority.
Provide Jira support to PMO leaders, product managers, project officers, Agile Release Trains, Integrated Product Teams, and end users.
Administer user access, resolve issues, gather enhancement requirements, and coordinate testing and deployment within delegated authority.
Develop and maintain operating procedures, governance and configuration records, user guides, training materials, and administrator references.
Deliver role-based training, coaching, and technical assistance to improve adoption and reinforce PMO-approved practices.