Senior IT Systems Engineer

Credit Union of Southern CaliforniaAnaheim, CA
Hybrid

About The Position

This is an advanced hands-on role that also involves technical task direction / coordination with others. The Senior IT Systems Engineer is responsible for technology service delivery and acts as an independent decision maker in tasks including designing and configuring servers, and applications, determining appropriate engineering tools to be used, and troubleshooting and remediation of issues. Business Hours: Monday – Friday 8:00AM – 5:00PM Based upon business needs, our positions may require working flexible hours, including evenings and weekends. This position is based in Anaheim Hills CA with the opportunity to work on a hybrid-remote schedule which consists of 1 day in-office and 4 days working remote from home.

Requirements

  • High School Diploma or equivalent.
  • 8+ years in system administration (not help desk).
  • Experience with designing and implementing Azure cloud services such as Entra, Purview, InTune, Defender, and other Azure components or their equivalents at AWS.
  • In-depth knowledge of a hybrid cloud environment where on-premises servers are integrated with and support the operations of PaaS and SaaS services.
  • Understanding of and experience in designing and implementing cloud environments such as Azure (preferred). AWS and GCP are also acceptable.
  • Understanding of and keeping up with evolving technologies such as PowerAutomate and MS CoPilot.
  • Thorough understanding of OSI layers 3-7 is required for effective troubleshooting.

Nice To Haves

  • Bachelor’s degree or equivalent experience.
  • Prior experience in a credit union or any regulated industry is acceptable (Financial Institutions / Healthcare / public companies that are subject to SOX and PCI, etc.).
  • Experience with designing and implementing Azure cloud services such as Entra, Purview, InTune, Defender, and other Azure components or their equivalents at AWS.
  • Understanding of and keeping up with evolving technologies such as AI based solutions and how they can be integrated into user activity, including automation and improving productivity.
  • Ability to work in a production environment under demanding circumstances and apply existing skills, knowledge, and techniques to new circumstances delivering high-quality work within agreed-upon deadlines.
  • Must have strong communication skills with an ability to simplify complex technical details for a general audience.

Responsibilities

  • Lead multifaceted infrastructure projects that span on-premises and cloud environments.
  • Install, configure, and manage VMware vSphere environments, manage ESXi hosts, clusters, and virtual networks.
  • Manage and administer SAN’s (Storage Area Networks)
  • Administer and perform regular backups and disaster recovery testing for virtual environments.
  • Manage Office 365 tenant, including user accounts, licenses, and security settings.
  • Configure Exchange Online, SharePoint, Teams, and related services.
  • Document and maintain IS procedures and network/system configurations, remediate audit findings and analyze system, event and performance logs for troubleshooting or enhancement purposes.
  • Research, deploy, and troubleshoot server/software applications and solutions, plans, and coordinates the design, testing and implementation of server/software installs, upgrades, and changes.
  • Evaluate and recommend new technologies, provide application and system training to IS staff, perform root cause analysis, implement, and adhere to appropriate security procedures, auditing of systems, applications, and scripting language skills for automation.
  • Complete understanding and active application the C.A.R.E. 4 Guide expectations and the Brand Communications Standards Accountability Philosophy.
  • Must be able and available to work a “hybrid” schedule, per business operations requirement, as needed.
  • Additional duties and responsibilities, as assigned.

Benefits

  • competitive pay
  • great health benefits
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