Senior IT Support
About The Position
Provide senior-level administration and technical support for Windows, Linux/UNIX, and other specialized RDT&E computing environments. Configure, administer, maintain, troubleshoot, and secure desktops, servers, workstations, and associated IT infrastructure. Support the establishment, accreditation/authorization, maintenance, documentation, and decommissioning of IT systems and enclaves. Implement and maintain system security configurations, security patches, access controls, backups, and other cybersecurity requirements. Monitor system access and assist with remediation of vulnerabilities, discrepancies, and security-related deficiencies. Assist with Information Assurance/Information System Security activities and may perform IAO/IAM and CSA/FSA duties when designated. Maintain software inventories, licensing information, approved software configurations, and technical documentation. Support software approval, configuration management, device control, and Directorate-level IT and cybersecurity initiatives. Provide technical assistance to end users, resolve complex technology issues, coordinate with Government and contractor personnel to maintain compliance with Air Force and DoD policies, support backup and recovery activities, and recommend system improvements, modernization, interoperability, and configuration changes.
Responsibilities
- Administer and provide technical support for Windows, Linux/UNIX, and specialized RDT&E computing environments.
- Configure, maintain, troubleshoot, and secure desktops, servers, workstations, and IT infrastructure.
- Install, configure, upgrade, maintain, patch, and support the lifecycle of hardware and software.
- Support the establishment, accreditation/authorization, maintenance, documentation, and decommissioning of IT systems and enclaves.
- Implement and maintain system security configurations, security patches, access controls, and cybersecurity requirements.
- Monitor system access and support remediation of vulnerabilities, discrepancies, and security deficiencies.
- Assist with Information Assurance and Information System Security activities; perform IAO/IAM and CSA/FSA duties when designated.
- Maintain software inventories, licensing information, approved software configurations, and technical documentation.
- Support software approval, configuration management, device control, and Directorate-level IT and cybersecurity initiatives.
- Provide end-user technical assistance and resolve complex hardware, software, operating system, network, and application issues.
- Coordinate with Government and contractor personnel to ensure compliance with applicable Air Force and DoD policies and technical requirements.
- Support system backups and recovery to protect mission data and maintain system availability.
- Provide technical recommendations for system improvements, modernization, interoperability, and configuration changes.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
