The Manager IT Program/Project Management oversees the delivery of internal and outsourced IT programs and projects from project initiation to transition to operations so as to deliver projects on time and within budget and to meet the desired business objectives. Works as a key expert in program/project methodology and is an expert for multi-program management. You will lead complex, cross-functional IT projects (e.g., CRM implementations and rollouts, SAP migrations), ensuring delivery on scope, timeline, budget, and quality. You will drive end-to-end project execution, including planning, resource orchestration, risk management, and dependency resolution across multiple workstreams and stakeholders. You will act as the primary interface between business, IT, and external partners, ensuring alignment on objectives, priorities, and delivery outcomes. You will drive senior stakeholder engagement, including steering committees and executive alignment. You will manage and steer external system integrators and vendors, ensuring high-quality delivery, accountability, and adherence to defined standards. You will establish and enforce project governance, including status reporting, decision forums, escalation management, and milestone tracking. You will proactively identify and mitigate risks, issues, and interdependencies, ensuring transparency and timely resolution across all program layers. You will ensure successful business adoption by aligning delivery with end-to-end process requirements and change management needs. You will drive continuous improvements across project delivery, including lessons learned, best practices, and scalable delivery approaches.
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Job Type
Full-time
Career Level
Senior