Senior IT Project Manager

The Aspen Group • Chicago, IL

27d • Onsite

About The Position

The Senior IT Project Manager manages project teams and ensures IT projects are delivered on time, within budget, and in accordance with project requirements. The role focuses on delivery, stakeholder management, and transparent reporting, and includes managing cross-functional reporting and developing implementation run guides with project teams and end users. The manager communicates with stakeholders throughout each project and closes projects with documented sign-offs. Success means delivering thoroughly documented, tested, intact, and operational solutions within defined timelines and budgets.

The role covers end-to-end project management from RFP through hypercare rollout and may involve multiple simultaneous projects. The manager serves as a trusted business advisor, develops project governance, leads steering committee meetings, assesses risks and mitigation plans, and collaborates with cross-functional teams. Relevant project areas include telecommunications, business application delivery, web delivery, and AI initiatives. The position is onsite four days per week in Chicago’s Fulton Market District.

Requirements

• Bachelor’s or master’s qualification.
• At least 5 years of experience in a project management role.
• Hands-on experience with Jira, Confluence, ServiceNow, and Monday.com.
• Thorough understanding of project management fundamentals.
• Understanding of the software development life cycle.
• Advanced computer skills and in-depth knowledge of different operating systems, network administration, and service desk administration.
• Project management and leadership skills for managing projects and the teams involved.
• Strong written and verbal communication skills to coordinate with team members and management and explain technical issues.
• Analytical and problem-solving skills to handle issues that arise during project completion.
• Organization and time management skills to keep projects on track and within budget.
• Resource planning and task scheduling skills.

Responsibilities

• Manage projects end to end, from RFP through hypercare rollout.
• Deliver multiple projects simultaneously.
• Serve as a trusted advisor to the business and manage stakeholders.
• Develop project governance, lead steering committee meetings, and assess risks and mitigation plans.
• Collaborate with cross-functional teams to deliver initiatives efficiently.
• Liaise with project personnel, vendors, and end users regarding project requirements.
• Outline, define, and initiate projects, and deliver them to scope and timeline.
• Implement document control policies and documentation templates.
• Maintain a working knowledge of assigned component projects.
• Monitor project progress and implement changes when necessary.
• Ensure compliance with project objectives, organizational policies, procedures, standards, best practices, SOPs, PMO policies, and other applicable policies.
• Compile project reports and inform management about problems.
• Develop implementation run guides in coordination with project teams and end users.
• Communicate with stakeholders throughout project phases and close projects with documented sign-offs.

Benefits

• Paid time off
• Health benefits
• Dental benefits
• Vision benefits
• 401(k) savings plan with match

What This Job Offers

• Job Type: Full-time
• Career Level: Senior