Senior IT Project Manager - Port of San Francisco (5504)
About The Position
The Senior IT Project Manager will lead project and product management activities for the Port Modernization Project, a comprehensive initiative comprising multiple interrelated technology projects to modernize the Port of San Francisco’s business systems and operations. Initiatives include developing and implementing an enterprise-scale Salesforce-based system, configuring and implementing the Kahua construction project management platform, modernizing harbor management systems, integrating with the City’s PermitSF and People & Pay systems, and developing a comprehensive payments infrastructure. The position may also support additional technology modernization initiatives as the program evolves. This is a Permanent Exempt, full-time position with an anticipated duration of up to three years. It is excluded from the competitive civil service examination process, and incumbents are at will and serve at the discretion of the Appointing Officer. The role is part of the Port Technology Team, which manages enterprise applications, network and technology infrastructure, and staff support. The Port’s modernization program is intended to transform systems used for business and operations and improve efficiency and visibility for staff and leadership.
Requirements
- Either a bachelor’s degree in Computer Science, Information Technology, or a related field and four years of experience implementing and managing integrated information systems projects; or eight years of experience implementing and managing integrated information systems projects.
Nice To Haves
- Extensive experience managing information technology and/or construction projects.
- Experience in maritime, real estate, construction, engineering, planning, or environmental management business areas.
- Experience collaborating with external consultants and contractors to execute technology projects.
- Experience managing internally executed technology modernization projects.
- Experience managing a portfolio of projects.
- Experience facilitating user research initiatives.
- Demonstrated experience working effectively in large and medium-sized organizations.
- Experience performing product management responsibilities on software development or implementation projects.
- Strong commitment to advancing the Port’s values of equity, inclusion, transparency, and environmental stewardship.
Responsibilities
- Develop project roadmaps, timelines, and implementation strategies for the Port Modernization Project.
- Establish and manage project schedules, milestones, deliverables, and priorities to support timely execution.
- Collaborate with technical leads and stakeholders to set product direction, evaluate feature tradeoffs, and prioritize requirements.
- Organize and coordinate advisory groups and stakeholder committees for project planning, decisions, and implementation.
- Partner with user researchers and external consultants to plan and guide user research, discovery, and requirements gathering.
- Identify and assess user needs with technical teams and Port stakeholders to align technology solutions with business and operational requirements.
- Evaluate and improve business workflows and processes with user researchers and Port staff to enhance operational efficiency.
- Prepare and present project status reports, progress updates, and recommendations to internal and external stakeholders, including Port leadership.
- Identify and engage change champions across Port business units to support organizational readiness, user adoption, and feedback.
- Manage and prioritize project and product backlogs to align development with business needs and project objectives.
- Lead Agile ceremonies, including sprint planning, backlog refinement, sprint demonstrations, and retrospectives.
- Build stakeholder consensus to resolve competing priorities, address project challenges, and support informed decision-making.
- Serve as the Port’s product owner for technology solutions implemented by external partners, providing direction and ensuring deliverables meet business requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
