Senior IT Project Manager, AI Health Cloud

BrightSpring Health Services•Lyndon, KY

About The Position

We are seeking a Senior IT Project Manager to lead the delivery of high-complexity, high-visibility strategic projects and programs supporting the AI Health Cloud platform. This role is ideal for an experienced project/program manager who excels in Agile execution, cross-functional coordination, and executive-level reporting. You will be responsible for driving end-to-end delivery of initiatives that span AI-enabled product development, data platforms, healthcare integrations, and cloud technologies. The role requires strong leadership across infrastructure, engineering, product, data, AI/ML, pharmacy, provider, and corporate teams to ensure projects are delivered predictably, transparently, and with clear value realization.

Requirements

10+ years of IT experience, including 5+ years managing complex projects or programs.
Proven experience leading large-scale, cross-functional IT initiatives.
Strong working knowledge of Agile delivery frameworks and hybrid delivery models.
Experience using ADO Boards or comparable tools for planning, tracking, and reporting.
Exceptional communication, organization, and stakeholder management skills.
Ability to operate effectively in fast-paced, ambiguous, and highly regulated environments.

Nice To Haves

Experience in healthcare technology, payer, provider, pharmacy, or regulated environments.
Experience managing AI-enabled product development, data platform, or analytics initiatives.
Six Sigma certification (Green Belt or Black Belt preferred).
Familiarity with cloud platforms and modern data/AI delivery lifecycles.
Background supporting enterprise or executive-level strategic initiatives.

Responsibilities

Lead multiple concurrent projects and programs from initiation through delivery, stabilization, and value realization.
Drive execution of complex, cross-functional initiatives with significant technical depth and organizational visibility.
Establish and maintain integrated project plans, milestones, dependencies, and critical paths.
Proactively manage risks, issues, assumptions, and change across programs.
Run projects primarily within an Agile framework, partnering closely with Product and Engineering leadership.
Support Agile ceremonies (planning, stand-ups, reviews, retrospectives) as appropriate to the delivery model.
Ensure alignment between roadmaps, backlogs, delivery plans, and release schedules.
Promote continuous improvement, delivery discipline, and predictable execution.
Serve as the central point of coordination across product, engineering, data, AI/ML, clinical, pharmacy, and corporate stakeholders.
Communicate clearly and confidently with both technical and non-technical audiences.
Support executive-level discussions by translating delivery status into business-relevant insights.
Drive alignment across teams with competing priorities and shared dependencies.
Own program-level reporting including: Roadmaps and delivery timelines Schedule health and forecast accuracy Key delivery KPIs and milestones Risks, issues, and dependency tracking
Partner with Product and Business leaders to track value realization, benefits, and outcomes tied to delivered initiatives.
Ensure delivery metrics and status reporting are accurate, timely, and decision ready.
Manage work using Azure DevOps (ADO) Boards or equivalent Agile delivery tools.
Ensure consistent use of delivery standards, templates, and governance practices.
Support portfolio-level planning, sequencing, and prioritization efforts.
Contribute to continuous improvement of project and program management practices