Senior IT Operations Analyst
RBC•Toronto, ON
•Onsite
About The Position
Process Automation (PA) is a fast-paced and exciting program that delivers Robotics Automation and Machine Learning capabilities for P&CB. As a member of the program, you are responsible to perform incident investigations, provision Virtual Machines and manage the ongoing maintenance activity of our bots to ensure automations are performing at the highest levels of efficiency.
Requirements
- Must have 3-5 yrs experience in similar field
- Experience working in RPA Automation space and SRE Development using tools like Ansible, ELK stack and full stack development using React and ASP .NET.
- DevOps: Helios, GitHub, Jenkins, UCD, Ansible, Artifactory, Nexus, SonarCube
- Open Shift 4, Metrocluster, WINDOWS 11, LINUX, RedHat8/9 Platform
- Production build – Windows admin, Build Automation (Ansible)
- Disaster recovery, Compliance and security
Nice To Haves
- PEGA, Camunda
- Scripts: Python, Angular JS, JAVA, YAML
- JAVA/Python development experience
Responsibilities
- Set up and configure virtual machines for automated processes and manage the ongoing bot maintenance activity.
- Review NAS share accesses and create AD groups for new bots.
- Investigate incidents raised by Business partners, diagnose issues and provide timely resolutions.
- Provide support for local applications and databases; diagnosing and repairing computers and network hardware.
- Install, maintain, administer and update network systems; set up security parameters to ensure that all systems are operating properly.
- Provide technical support on IT-related activities to network systems security.
- Apply experience and seasoned knowledge, skills, and practices to perform a variety of assignments.
- Provide information on the detailed technical design and development of applications using existing and emerging technology platforms.
- Apply experience and seasoned knowledge, skills, and practices to perform a variety of assignments.
- Maintain hardware, software, and configurations; manage migrations, OS builds, tool installation, and removal of end-of-life hardware.
- Coordinate production environment changes with technology operations in order to maintain a stable production environment.
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits
- competitive compensation
- commissions
- stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
