Senior IT Manager

Clerri • Utah, UT

17h • Remote

About The Position

At Clerri, we’re a team of builders, believers, and bold thinkers driven by one mission: to remove the barriers between patients and providers through memberships that improve access to care and help practices thrive. Simply put, we bring care closer. Backed by a smart platform and a thoughtful team, we deliver the most trusted solution in the market. Clerri is seeking a talented Senior Manager of IT to drive to advance its mission. As a manager of IT, you will help lead the charge in developing elegant solutions to complicated problems. In addition, you’ll ensure the scalability, reliability, and security of internal systems across cloud and on-prem environments. As part of our technology team, you will help shape technology strategy to alignment with broader business goals. If you are passionate about technology, serving internal customers, and have a proven track record of building innovative solutions that defy the status quo, then come and be a part of our incredible story. This position will report directly to the Director of Enterprise Technology & Information Security. This role is open to fully remote candidates, with priority given to applicants based in or near Utah, or within the Mountain time zone.

Requirements

• Depth in identity, access, and endpoint across cloud and on-prem environments, covering SSO, provisioning and deprovisioning, device lifecycle, and endpoint protection, with the instinct to automate what would otherwise become a ticket
• A service mindset backed by operating practice: clear intake and prioritization, response expectations people can plan around, documentation that outlives you, and onboarding and offboarding that never leave someone waiting or leave access open
• A track record of leading and coaching technical staff, explaining technical tradeoffs to non-technical stakeholders, and running internal systems tightly such that the compliance team can point auditors straight at them
• You are legally authorized to work permanently in the US without employer sponsorship
• 6+ years in IT with at least 2 years leading a team, ideally at a fast-growing SaaS company; healthcare or another regulated environment is a plus
• Experience supporting a distributed, remote workforce
• Bachelor's degree in Computer Science, Information Systems, or a related discipline, or equivalent years of experience

Nice To Haves

• Live and breathe continuously improving IT infrastructure, cybersecurity, and internal technology operations?
• Want to share your insights with a team of top-notch IT and DevOps professionals?
• Desire to work with a team of builders, believers, and bold thinkers driven by one mission: to remove the barriers between patients and providers through memberships that improve access to care and help practices thrive?

Responsibilities

• Help set IT strategy and serve the teams that execute it, partnering with stakeholders across the business on alignment to business objectives and managing the vendor contracts, licensing, renewals, and budgets
• Run day-to-day IT operations, including provisioning, access control, SSO, device lifecycle, internal application administration, and a help desk that people are glad to contact
• Own endpoint security, email protection, access reviews, vendor and third-party risk, and response, coordinating with DevOps

Benefits

• We want you to apply even if you do not meet every requirement. We are committed to building an inclusive, varied culture that welcomes, promotes, supports, and celebrates the diverse backgrounds of our employees. It is what drives innovation, ignites creativity, and ultimately gives us a competitive advantage.
• Be yourself. Always.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Associate degree