Senior IT Infrastructure Engineer

Vanda Pharmaceuticals • Washington, DC

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About The Position

We are seeking a Senior IT Infrastructure Engineer to administer and support our diverse IT infrastructure. This role involves managing Microsoft environments (Active Directory, Exchange, Microsoft 365, Intune, Entra ID), Windows and Linux servers, virtualization platforms (VMware), compute infrastructure (Cisco UCS), network devices (Cisco firewalls and switches), storage systems (Dell PowerStore and Isilon), and AWS environments. The engineer will be responsible for system monitoring, patching, upgrades, troubleshooting, root cause analysis, and maintaining documentation. This position is ideal for someone with broad technical experience, preferably from a Managed Service Provider or a fast-paced IT organization, who can support a wide range of technologies.

Requirements

• Bachelor’s degree in Computer Science, Information Systems, or equivalent experience
• 6–10 years of experience in infrastructure or systems administration
• Experience working in a Managed Service Provider (MSP) or fast-paced, multi-environment IT organization
• Demonstrated ability to support a broad range of technologies rather than a single specialized platform
• Hands-on experience with: Microsoft Intune and endpoint management, Entra ID and identity & access management, Cisco UCS environments
• Strong experience with: Active Directory and Group Policy, Microsoft 365 and hybrid Exchange deployments, VMware virtualization technologies
• Proven experience managing Windows and Linux systems
• Solid understanding of networking fundamentals (switching, routing, firewalls)
• Strong troubleshooting, analytical, and problem-solving skills

Nice To Haves

• Familiarity with AWS services (EC2, S3, VPC, IAM)
• Scripting or automation experience (PowerShell, Bash)
• Relevant certifications (Microsoft, VMware, AWS, Cisco)

Responsibilities

• Administer and support the Microsoft Active Directory environment, including Group Policy
• Manage Microsoft Exchange (on-premises and hybrid Microsoft 365) infrastructure
• Administer and support Microsoft 365 services, including: Entra ID (Azure AD), Intune (endpoint management), Office 365 applications and services
• Maintain, patch, and troubleshoot Windows and Linux server environments
• Support Windows-based client systems
• Administer virtualization platforms, including: VMware vSphere, vCenter, and ESXi
• Manage compute infrastructure, including: Cisco UCS
• Configure, support, and troubleshoot network infrastructure: Cisco firewalls and switches
• Administer and support storage systems: Dell PowerStore and Isilon
• Support and maintain AWS environments as required
• Monitor system performance, availability, and security
• Perform patching, upgrades, and routine infrastructure maintenance
• Troubleshoot incidents, perform root cause analysis, and implement long-term fixes
• Maintain accurate system documentation and operational runbooks

Benefits

• health insurance
• unlimited paid time off
• parental leave
• 401k matching program

What This Job Offers

• Job Type: Full-time
• Career Level: Senior