Senior IT Engineer

Upstart

2d•Remote

About The Position

At Upstart, we’re united by a mission that matters: to radically reduce the cost and complexity of borrowing for all Americans. Every day, we bring creativity, experimentation, and advanced AI to reshape access to credit, helping millions move forward financially with clarity and confidence. As the leading AI lending marketplace, we partner with banks and credit unions to expand access to affordable credit through technology that’s both radically intelligent and deeply human. Our platform runs over one million predictions per borrower using more than 1,800 signals, powering smarter, fairer decisions for millions of customers. But the numbers only hint at the impact. Every idea, every voice, and every contribution moves us closer to a world where credit never stands between people and their financial progress. We’re proudly digital-first, giving most Upstarters the flexibility to do their best work from wherever they thrive, alongside teammates across 80+ cities in the US and Canada. Digital-first doesn’t mean distant. We’re intentional about in-person connection through team onsites, planning sessions, and moments that spark creativity and trust. And whether you choose to work primarily from home or collaborate in-person from one of our offices in Columbus, Austin, the Bay Area, or New York City (opening Summer 2026), you’ll have the support to work in the way that works best for you. If you’re energized by tackling meaningful problems, excited to innovate with purpose, and motivated by work that truly matters, we’d love to hear from you. Upstart’s IT Engineering team enables a secure, scalable, and efficient technology environment that supports employees across the company. The team focuses on endpoint management, identity and access systems, and SaaS operations to ensure a seamless and reliable experience for internal users. As a Senior IT Engineer at Upstart, you will own and deliver IT initiatives from initial concept through deployment and ongoing optimization. You will partner across teams to design scalable systems, gather feedback, and continuously improve the employee technology experience in a fast-moving environment.

Requirements

Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent practical experience)
4+ years of experience managing macOS and iOS devices using JAMF or similar MDM platforms
4+ years of experience administering Okta, including user lifecycle management and workflow automation
Experience administering enterprise SaaS applications such as Google Workspace and Zoom
Experience working with AWS services, including EC2 and S3

Nice To Haves

Experience leading technical projects from design through deployment with minimal oversight
Ability to design IT systems and workflows that scale across a growing organization
Experience working cross-functionally to gather requirements and incorporate stakeholder feedback
Ability to operate effectively in ambiguous environments and prioritize across competing initiatives
Knowledge of infrastructure as code tools such as Terraform or AWS CDK, and familiarity with AI tools such as Claude, Codex, or Cursor

Responsibilities

Own end-to-end delivery of IT projects, from requirements gathering and system design through implementation and rollout
Design scalable and maintainable IT systems across device management, identity, and SaaS platforms
Manage and scale mobile device management (MDM) solutions for macOS and iOS devices using JAMF
Administer and optimize identity and access management systems, including Okta configuration, lifecycle management, and workflows
Own administration and integrations across core SaaS tools such as Google Workspace and Zoom
Collaborate cross-functionally to gather requirements, incorporate feedback, and improve system performance and user experience
Build automation to streamline IT operations and support a high-velocity, high-performing environment

Benefits

Competitive compensation, including base pay, bonus opportunities, and annual equity grants that vest quarterly
Generous 401(k) plan with Upstart matching $2 for every $1 contributed, up to $15,000 per year
Employee Stock Purchase Plan (ESPP) with discounted stock purchase options for eligible employees
Affordable medical, dental, and vision coverage, with multiple plan options - Upstart covers 90% to 100% of the cost depending on the plans you choose
Health Savings Account contributions from Upstart for eligible plans
Income protection benefits, including company-paid Basic Life, AD&D, and Short- and Long-Term Disability coverage, with options to purchase supplemental coverage
Paid time off, sick and safe time, and company holidays
Paid family and parental leave to support caregiving and major life moments
Family-centered benefits through Carrot and Cleo, supporting fertility, parenthood, and caregiving
Employee Assistance Program (EAP) offering mental health support and life-centered resources
Financial wellness resources, including access to financial planning tools and a financial concierge service
Annual wellness allowance to support your physical and emotional well-being and personal development, based on what matters most to you
Annual productivity allowance to invest in relevant tools and resources you need to do your best work, no matter where you work from
Connection and community through team events and onsites, all-company updates, and employee resource groups (ERGs)
Onsite perks, including catered lunches and fully stocked micro-kitchens when working from one of our four offices, located in the Bay Area, Austin, Columbus, and New York City (opening Summer 2026!).