Senior IT Engineer
About The Position
Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others. We are looking for a Senior IT Engineer to help us scale and transform the IT processes for Grow Therapy, and who will work on systems integration, scalable infrastructure improvements, and workflow automation. You’ll be part of a team of six IT professionals reporting directly into the Director of IT.
Requirements
- You have proven hands-on experience managing and improving core IT infrastructure – Okta, MDMs, Google, Slack, and other SaaS platforms – with an emphasis on reliability, scalability, and security.
- You have a strong track record of leading technical projects end-to-end, from requirements gathering through implementation, rollout, and long-term maintenance, preferably in fast-moving or high-growth environments.
- You’re proficient with modern tools and technologies that enhance IT operations (e.g., AI and automation tools, scripting, cloud services), and you know how to apply them pragmatically to reduce repetitive work and improve system performance.
- You bring solid scripting or programming skills (Python or similar), especially for integrating systems via APIs, streamlining workflows, and enabling better visibility, control, and consistency across the IT stack.
Responsibilities
- Design, implement, and maintain core IT infrastructure systems, ensuring reliability, scalability, and security across identity, device, network, and SaaS environments.
- Lead cross-functional technical initiatives by gathering requirements from IT Support, Security, HR, and business stakeholders to deliver solutions that reduce operational overhead and improve overall system performance and consistency.
- Evaluate, select, and apply appropriate technologies – such as scripting, configuration management, cloud services, integration tools, and emerging automation platforms – to solve infrastructure and business process challenges.
- Own technical documentation, change management processes, and rollout planning to ensure systems are well-documented, auditable, and aligned with IT governance and compliance expectations. Strong project leadership and communication skills are essential.
- Continuously monitor and improve the IT environment by identifying bottlenecks, reliability issues, and opportunities to enhance scalability, standardization, and operational efficiency.
Benefits
- Comprehensive Health Coverage: Medical, dental, and vision insurance, plus life and disability coverage.
- Parental Leave & Family Support: Up to 18 weeks paid leave and a new child stipend.
- Financial Wellness: 401(k) program and equity opportunities.
- Meals & Home Office Support: Stipends for home office setup and ongoing funds for meals, with tailored perks for both remote and in-office employees.
- Time Off to Recharge: Flexible PTO, 12 paid holidays, and a full winter break week.
- Wellness & Development: Annual stipends to put towards personal & professional growth.
- Mental & Physical Health Support: No-cost access to therapy through the Grow platform, weekly flexible hours for self-care (“Mental Health Mornings/Afternoons”) and memberships to leading wellness apps (such as One Medical, Headspace, and Talkspace).
- Extra Perks: Pet insurance discounts, commuter benefits, and global travel assistance.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
501-1,000 employees
