Senior IT Engineer, Field Systems

GFiber

16d•$136,000 - $198,000

About The Position

At GFiber, we believe that great internet has the power to drive innovation, strengthen communities, enable the impossible, and do all the everyday things that make all of our world go round. And the job of creating better internet is never done - so we’re growing! Our team is committed to building a place where people who want to make a difference can grow their careers and find their spot to belong. GFiber is an Alphabet company that brings Google Fiber and Google Fiber Webpass internet services to homes and businesses across the United States. Our teams are expanding as we connect more cities and people to exceptional internet. This role is not eligible for immigration sponsorship. At GFiber, our Information Systems and Technology plays a crucial role in enhancing employee productivity and efficiency across all departments. We are dedicated to delivering quality support while fostering a strong business partnership and ensuring seamless project deliverables. Together, we focus on delivering innovative solutions that empower our colleagues and drive the organization forward.

Requirements

Bachelor's degree in Computer Science, Information Systems, Engineering, or a related field; or equivalent practical experience.
7 years of experience in IT systems engineering, with a strong focus on enterprise application management, integrations, and architecture.
3 years of experience leading and driving complex IT projects from end-to-end within the telecommunications or field service sectors.
Experience configuring, administering, and integrating specific operational platforms such as geospatial tools (e.g., IQGeo), network testing/monitoring (e.g., VeEX), telematics (e.g., Geotab), or WFM systems.

Nice To Haves

Experience with Oracle Field Service.
Background in telecommunications, fiber optic networks, or related utility/infrastructure domains.
Hands-on experience with REST/SOAP APIs, system integration middleware, and scripting languages for automation.
Experience with Agile methodologies and IT project management frameworks.
Understanding of data mapping, complex vendor management, and the ability to explain highly technical concepts to non-technical audiences.

Responsibilities

Lead the design, implementation, and administration of enterprise applications supporting field operations.
Collaborate closely with business stakeholders, field service teams, development teams, and technical groups to gather requirements, architect scalable solutions, and drive major system enhancement projects from conception to successful deployment.
Act as the primary technical driver for cross-platform integration initiatives, ensuring seamless data flow, API connectivity, and communication between disparate field service and network management tools.
Provide senior-level support and technical mentorship, managing system upgrades, vendor relationships, and complex troubleshooting while actively documenting system architectures, creating FAQs, and developing materials for knowledge sharing.