Senior IT Delivery Manager

Smithfield FoodsSmithfield, VA

About The Position

The Senior IT Delivery Manager serves as the primary partner to business leaders in the areas supporting the Order to Cash business processes. The role is responsible for overseeing all aspects of technology delivery and support to ensure solutions drive measurable business value. In this role, you will lead a team and work cross functionally to lead solution planning, evaluation, and execution, manage project portfolios and budgets, and ensure deployed technologies are effectively sustained. You will work closely with senior leadership to identify innovative opportunities, influence strategic decisions, and communicate progress across key initiatives. With authority over small to large projects, you’ll guide cross-functional teams, strengthen business relationships, and ensure IT solutions are delivered on time, within budget, and aligned to organizational goals.

Requirements

  • Bachelor’s degree from an accredited four-year college or university and 8+ years of relevant experience, or an equivalent combination of education and experience, required.
  • Candidates with a job relevant Master's degree from an accredited four-year college or university and 6+ years' of relevant experience will be considered qualified.
  • 2+ years of demonstrated experience in team management/development or project leadership required.
  • 5+ years of experience in an IT project leadership role with emphasis on IT governance and PMO frameworks and Digital Manufacturing experience, required.
  • Ability to lead and manage under ambiguity, prioritize IT projects based on business value, and apply strong analytical and problem-solving skills.
  • Proven ability to work effectively in a matrixed organization and influence across departments and reporting lines.
  • Strong verbal and written communication skills with the ability to effectively engage peers and executive leadership.
  • Demonstrated ability to drive operational excellence, facilitate organizational change, and promote continuous improvement.
  • Ability to work well with others in a fast-paced, dynamic environment and consistently demonstrate respect, approachability, and strong relationship-building skills.

Responsibilities

  • Serve as the strategic linkage between business units and IT—engaging at all levels, including executive leadership, to align technology solutions with business needs.
  • Drive decisions, set priorities, and communicate project status and business-unit requests across all appropriate levels of the organization.
  • Proactively share insights on technology risks, opportunities, and innovations to strengthen competitive advantage and improve operational efficiency.
  • Define and influence strategic initiatives and long-term plans that drive significant value and prepare business units for future needs.
  • Own and manage the planning and execution of business changes enabled through technology, ensuring adoption and alignment with business objectives.
  • Partner with program managers and IT delivery teams to ensure timely feature and project execution that meets business expectations.
  • Shape the strategy for integrating and combining systems by aligning technology decisions with business strategy across regions or functional areas.
  • Lead business process and technology innovation initiatives and manage a portfolio of services that enable competitive advantage for the business.
  • Guide research, support pilots, evaluate emerging technologies, and communicate solution recommendations that meet future business requirements.
  • Drives a positive employee experience through leadership by way of employee development and coaching.

Benefits

  • Robust, flexible and affordable benefit plans and programs
  • Medical plans with out-of-pocket costs, on average, 20 percent less than plans offered by other employers
  • Be Well programs offer tools and resources to enhance your quality of life, at no additional cost
  • Support for elective surgeries, weight loss, mental health, cancer, kidney disease, diabetes, smoking cessation, asthma, maternity management and more
  • Comprehensive training and professional development programs
  • LinkedIn Learning access for on-demand courses, professional certificates, and skill-based training
  • Tuition assistance covering English language learning, high school completion, and degree programs through partnership with Guild
  • Leadership development initiatives
  • Smithfield Scholarship Program for employees’ children
  • Education Reimbursement Program for GED/High School Equivalency (HSE) Diploma or academic degree at an accredited college or university
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