IT Agile Delivery Manager

Boyd Group Services

2d•$145,000 - $160,000•Hybrid

About The Position

At the Boyd Group, our teams work to provide the elite infrastructure and supportive environment you need to Be the Best and outperform at every touchpoint in collision and glass services. As we continue to grow and lead the industry, we ensure you have the resources and the team behind you to move your career forward. Ready to grow with a team that’s built for your success? Apply today. Our Commitment: The Boyd Group welcomes unique talents from all backgrounds and characteristics. We act with integrity and appreciate the diverse perspectives that make our "Greater Team" exceptional. Qualified individuals, including those with disabilities and Protected Veterans, are encouraged to apply.

Requirements

Bachelor’s degree in computer science, Business, or a related field (or equivalent practical experience).
5 to 7 years of progressive experience in Agile delivery, program management, or related leadership roles.
2+ years of experience in a leadership role within a scaled Agile program or multi-team environment.
Strong knowledge of Agile‑Lean principles, methodologies, and frameworks.
Agile or Scrum certification (e.g., CSM, PSM, PMI‑ACP); scaling Agile certification is strongly preferred (e.g., SAFe Agilist, SAFe Program Consultant, RTE).
Solid understanding of Software Development Life Cycle (SDLC) practices, including CI/CD, TDD, BDD, and modern engineering practices.
Experience using Jira for backlog, program, and delivery management.
Strong track record of deploying programs across geographically dispersed environments, including field-based operations.
Excellent communication and interpersonal skill
Strategic thinking and problem-solving abilities.
High emotional intelligence and ability to influence at all organizational levels..
Proficiency in program and project management software such as Smartsheets, Jira, or similar tools.

Nice To Haves

Program Management Professional (PgMP) or Project Management Professional (PMP) certification is highly desirable.
PROSCI or equivalent change management certification is preferred
Experience in the collision repair, automotive services, or distributed operations industries strongly preferred

Responsibilities

Own and optimize end-to-end delivery for one or more scaled Agile programs, ensuring predictable outcomes and continuous flow of value.
Translate strategic priorities into integrated, executable roadmaps aligned to business objectives.
Enable teams to achieve Program Increment (PI) objectives with predictable, high-quality delivery.
Partner with Product, Engineering, and business leaders to balance demand, capacity, and investment decisions to optimize value delivery and delivery predictability.
Provide transparency into program health, progress, flow efficiency, quality outcomes, risks, and cross-team dependencies using meaningful, outcome-focused metrics.
Lead executive-level reviews covering roadmap status, delivery metrics, PI readiness, and achieved outcomes.
Ensure appropriate program governance through oversight of required delivery artifacts and documentation (e.g., program initiation materials, change requests, and closures) in alignment with organizational standards.
Proactively identify, manage, and drive resolution of program‑level risks, impediments, and cross‑team dependencies.
Leverage delivery tools to enhance planning accuracy, dependency visibility, forecasting, and delivery insights.
Lead and facilitate Program Increment Planning events, ensuring readiness across vision, backlogs, business value, dependencies, and logistics.
Own PI‑level communications, clearly articulating objectives, business value, delivery metrics, risks and achieved outcomes.
Coach teams in implementing PI planning and cadences
Serve as a servant leader and coach to Agile teams, Product Owners, Product Managers, and organizational leaders.
Drive adoption and maturity of Agile‑Lean principles, practices, and mindsets to maximize the delivery of customer value.
Function as a change agent, influencing and leading organizational transformation through coaching, facilitation, training, and process optimization.

Benefits

Annual Paid Time Off (PTO) plans
2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
6 paid holidays annually
Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
401(k) Retirement Plan with company match
Employer Paid Short-Term Disability & Life Insurance
Additional Voluntary Life Insurance
Continuing Education Opportunities
Free Prescription or Non-Prescription Safety Glasses annually
Annual Voluntary Uniform Stipend
Voluntary Daily Pay option available
Flexible PTO Plan