Senior IT Contract Specialist

TJMaxx•Marlborough, MA

23h•Onsite

About The Position

The Senior Contracts Specialist will work independently and in a team environment to draft, proofread, edit, and finalize Statements of Work (SOWs) and amendments within established timeframes. This role supports Managed Services, Custom or Fixed Fee, and Staff Augmentation (T&M) engagements between Client IT business units and Preferred Providers for external contract labor.

Requirements

5+ years of experience in IT Corporate Contracts, or a related area
Self-motivated, detail-oriented and ability to handle multiple contracts under tight deadlines
Excellent written, verbal, negotiation, and interpersonal communication skills
Sound judgment, including appropriate escalation
Solid understanding of contract principles, legal terms, and service level development
Ability to research, apply legal best practices, and resolve business challenges independently
Advanced proficiency in Microsoft Word (redlining, formatting, track changes)
Excel proficiency preferred

Nice To Haves

Bachelor’s degree, or equivalent practical experience
ServiceNow and Jira experience
Agile Kanban experience

Responsibilities

Facilitate meetings to capture and document business requirements, specifications, and specialized terms
Prepare, negotiate, review, and lead IT Professional and Consulting Services contracts, including SOWs, amendments, and redlines
Manage contracts from intake through execution, receipt of fully completed copies, and Purchase Order issuance (as required)
Validate resource plans against approved rate cards and support engagements exceeding $100M
Deliver training to Service Delivery teams and contribute to SOPs, templates, and contract improvements
Ensure service levels, metrics, and reporting requirements are included in SOWs
Support issue resolution impacting contract completion, including Vendor Management Exceptions
Incorporate lessons learned into operating procedures and contract updates
Monitor, prioritize, and track incoming SOW requests; manage document versions and shared file structures
Provide regular status updates through tracking tools and team meetings
Partner with Legal and Procurement on high-profile agreements, change orders, escalations, and continuous improvement efforts
Perform contract administration tasks and assist with special projects as needed