Senior IT Change Manager

teKnoluxion•Springfield, VA

4d•$104,000 - $119,000•Onsite

About The Position

At Bcore, our strength comes from how we deliver impact to the mission. Whether it’s architecting critical IT solutions, producing actionable intelligence, or developing cutting edge technology, we succeed because of the expertise, collaboration, and agility of our teams. Our Mission Services division combines enterprise IT, cloud solutions, DevSecOps, systems engineering, software development, and operational support. Bcore accelerates decisive advantage for warfighters and intelligence professionals by fusing human insight, rapid-fire engineering, precision-measured outcomes, and relentless grit into mission-ready solutions. Do you want to join a team that is building tailored technical solutions to modernize our government’s mission and our client’s business? Do you have a desire to change how people work? Are you interested in helping to protect our nation’s cyber interests? Join our growing team as a Senior IT Change Manager, supporting the NGA customer mission.

Requirements

Active TS (SCI eligibility) clearance and eligibility to obtain a CI poly
Bachelor's degree
5+ years of experience with IT Change Management
Experience facilitating Change Review Boards or similar structures change processes in a DoW or large enterprise environment
Skilled in maintaining plans, processes, and procedures and technical documentation in an enterprise environment
Familiarity with change documentation requirements (risk assessments, redundancy, workarounds, backout, or rollback plans)
Strong organizational, communication, and analytical skills

Nice To Haves

Experience supporting IC, DoW or Security enterprise environments
Familiarity with JIRA/Confluence, ServiceNow, or similar ChM/ITSM tools
Knowledge of enterprise datacenter and networking components (VMs, Servers, routers, switches, APs, controllers) preferred
Experience with SAFe practices, Jira/Confluence, and ServiceNow in DoW environments
Certifications such as ITIL, CMII, or similar ChM-focused credentials a plus

Responsibilities

Leading and facilitating enterprise-wide IT Change Management (ChM) for the User-facing and Datacenter Services (UDS) program.
Ensuring seamless coordination of changes across the enterprise utilizing various dashboards and IT Service Management (ITSM) tools.
High-level stakeholder engagement and daily cyclical tasks with a focus on agency compliance, synchronization, managing changes throughout the Change Management lifecycle and facilitating various internal (UDS) and external (Government led) change meetings.
Collaborating closely with Engineering, Desktop Services, Project Management, Program Management, and Government Technical Leads to support change governance and configuration integrity across the UDS enterprise.
Ensuring that UDS's rapidly expanding enterprise remains controlled, documented, compliant, and fully aligned with AETC's Zero-Trust, cloud-native, and modernization goals.
Internal and External Change Review Board Leadership
Review, validate, process and present change requests for coordination and approval
Lead, plan, and facilitate the Internal (UDS) Change Review Board cadence, supporting multiple weekly internal (UDS) Change Review Board proceedings; prepare agendas, minutes, and action items
Lead, plan, and Brief enterprise level changes at External Change Review Boards, supporting multiple weekly external (Government-facing) Change Review Board proceedings to ensure enterprise level changes obtain all necessary stakeholder approval prior to planned start dates
Ensure approved changes are documented, tracked, and implemented in accordance with agency direction and ChM standards
Enterprise Change Management
Develop and maintain the Change Management Plan (ChM Plan) and update it annually or when new requirements emerge
Hold enterprise-wide training sessions to ensure adherence to the established practices and procedures
Documentation & Artifact Management
Sustain accurate and up-to-date SOPs and workflows and ensure they are accessible to all stakeholders to establish and support a standard approach to Change Management across the UDS Program.
Support creation and maintenance of reporting and dashboarding tools (Service + CHG tracking)
Maintain version control, document lineage, and traceability for all Change Management artifacts
Governance, Change Management & Compliance
Ensure all changes adhere to Government-established processes and NGA change policies
Coordinate with engineering teams to verify accuracy of proposed changes, implementation packages and technical specifics
Track and report ChM-related risks, discrepancies, incomplete artifacts, or baseline drift
Ensure that all ChM activities integrate with risk management, patch, cycles, maintenance windows, STIG enforcement and system hardening activities
Ensure that all ChM activities comply with Periods of Non Disruption (POND) and Maintenance Freezes initiates or enforced by agency stakeholders
Collaboration & Program Support
Work closely with Governance Lead, Operations Leads, Senior Network Engineers and other program leads and stakeholders
Provide ChM inputs during Program Management Reviews (PMRs) and project coordination meetings
Ensure all changes are synchronized with desktop support, engineering, IT security, and desktop implementation teams