About The Position

The Senior IT Business Systems Analyst serves as a key liaison between business and technology teams, with primary responsibility for supporting critical financial and accounting system integrations, including Oracle Revenue Management and Billing (RMB) and Oracle Financial Accounting Hub (FAH). This role ensures the stability, accuracy, and integrity of financial data flows through effective production support, issue analysis, and timely resolution of complex system problems. The analyst leads requirements elicitation and documentation efforts, supports system enhancements, and partners with stakeholders to improve processes, controls, and user outcomes. In addition, the role provides production support and business analysis for Corporate Real Estate and Office Services applications, contributing to continuous improvement initiatives through documentation, training, and project execution.

Requirements

  • Experience with requirements gathering and translating business needs into technical solutions.
  • Strong analytical, problem‑solving, and communication skills.
  • Experience with SQL for data validation and investigation.

Nice To Haves

  • Experience in Financial Services Industry is preferred.
  • Experience in Accounting Applications or Finance is preferred.
  • User-based experience around AI tools would be preferred.
  • Familiarity with financial accounting and reporting concepts is a plus.
  • Experience with TFS preferred.
  • Experience with job scheduling tools such as BMC Control‑M or other job scheduling tool is preferred.
  • Experience with Alteryx workflow development is preferred.

Responsibilities

  • Supporting Control-M BMC job abends and other production issues, ensuring timely resolution.
  • Works closely with the various teams and application vendors to resolve technical and system issues.
  • Partnering with business stakeholders to gather, define, and document requirements.
  • Providing business analysis support, including process analysis and translation of business needs into technical requirements.
  • Developing and reviewing system specifications, including outputs and process flows.
  • Development of training curriculum and training materials for existing and new functionality.
  • Assisting with project planning and execution using established project management tools.
  • Leading or contributing to projects while coordinating efforts and monitoring progress.
  • Ability to understand in-depth details of business processes rules.
  • Document and communicate them effectively to various technical and non-technical partners.
  • Performs other duties and responsibilities as assigned.

Benefits

  • This position is eligible for a benefits package that may include medical, dental, and vision; life insurance; critical illness insurance and accident insurance; disability benefits; retirement savings; paid time off (including vacation, holidays, and sick leave); and parental leave.
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