Senior IT & Business Continuity Manager

Givebutter

8d•$135,000 - $150,000•Remote

About The Position

Givebutter is seeking a hands-on, solutions-oriented Senior IT & Business Continuity Manager to take ownership of the company's IT operations and compliance program. This role is crucial for ensuring all employees have the necessary tools, access, and support to perform their jobs effectively. The position involves approximately 70% IT operations (device management, SaaS administration, identity lifecycle, onboarding/offboarding) and 30% GRC and compliance project management. The successful candidate will work closely with the VP of Engineering, Sr. Platform Engineering Manager, Chief of Staff, and People team. This is the first in-house IT hire, and the role will focus on the IT and GRC layer, managing compliance certifications like SOC 2, ISO 27001, and PCI through Vanta.

Requirements

5+ years of IT experience, ideally at a high-growth startup or remote-first SaaS or fintech company.
Proven ability to build from scratch — you don't need a playbook to get started, and you know how to prioritize in ambiguous environments.
Hands-on experience with a GRC tool — Vanta strongly preferred; Drata or similar is acceptable. You've project-managed a compliance audit, not just supported one.
Familiarity with SOC 2 and at least one of ISO 27001 or PCI DSS — the three certifications we're targeting over the next year or two.
Strong project management instincts — you know how to keep a compliance program on track without it becoming a fire drill at audit time.
Hands-on experience administering Notion at scale — including permissions management, workspace governance, and working cross-functionally to keep it structured and useful.
Familiarity with AI tools and how they're being adopted in the workplace — you understand the productivity upside and the security/compliance considerations that come with them.
Strong communicator who can translate technical concepts without making anyone feel out of the loop.
Security-minded and pragmatic — you understand the tradeoffs and make smart, practical decisions (note: deep technical security expertise lives with the Security Engineer; this role partners, not leads, on that front).
Experience managing a Mac-heavy, fully remote team and the SaaS stack that comes with it.
Someone who genuinely cares about the people they support, not just the tickets they close.

Nice To Haves

Experience with AI tools like Claude, Cursor, ChatGPT.

Responsibilities

Own all IT operations end-to-end: device procurement & management, SaaS administration, and identity & access management.
Administer our Mobile Device Management (MDM) platform and maintain a healthy, secure fleet of Mac and Windows devices.
Manage core business tools like Google Workspace, Slack, Notion, 1Password, and more — and evaluate new ones as we grow.
Lead IT onboarding and offboarding so every new hire has a great Day 1 (and every departure is handled cleanly).
Own our Notion workspace as a core IT system: manage permissions and access controls, maintain structural integrity as we scale, and partner with teams to ensure it stays organized, useful, and secure.
Stay ahead of AI tooling: evaluate, pilot, and govern AI tools across the business, establish guardrails for responsible use, manage access, and help teammates get the most out of tools like Claude, Cursor, ChatGPT, and others as they enter our stack.
Build and maintain IT documentation and self-service resources that actually empower teammates to help themselves.
Implement and maintain IT security fundamentals in close partnership with the Security Engineer: endpoint protection, MFA enforcement, and access controls — you own the IT and SaaS layer; the Security Engineer owns the production and cloud security layer.
Own Vanta, our GRC platform — manage our compliance posture, track controls, coordinate evidence collection, and project manage our SOC 2, ISO 27001, and PCI certification programs end-to-end.
Manage our current third-party IT partner (Mann) while building toward transitioning support in-house over time.
Serve as the go-to for troubleshooting and support, not as a ticket-closer, but as a genuine partner to the team.
Think proactively: identify gaps before they become problems and build the infrastructure for where we're going, not just where we are.

Benefits

Remote Work: Work remotely from one of our 10 hubs (Austin, Denver, Indianapolis, Los Angeles, San Francisco, New York, Salt Lake City, Minneapolis, Seattle, and Nashville).
Health Insurance: We offer Medical, Dental, and Vision insurance covered 100% for employees as well as HSA and FSA accounts.
Dependent Care Coverage: We offer coverage for dependents, with 50% of Medical, Dental, and Vision premiums covered for all eligible dependents.
Mental Health: Givebutter health insurance plans come with access to a TalkSpace membership.
401k: We offer a 3% 401k match for all eligible employee's.
Vacation and Holidays: Givebutter offers a Flexible PTO policy with uncapped vacation days and company-recognized holidays.
Wellness Week: Givebutter closes for one week each summer to prioritize rest and recharge for the entire team.
Parental Leave: We offer 12 weeks of paid leave for all parents and comprehensive leave planning management through Aidora.
Family Care Support: Access a company-paid UrbanSitter membership plus care credits to book trusted, background-checked caregivers for childcare, senior care, pet care, and household support when you need it most.
Home Office Stipend: Upgrade your home office with company-sponsored expenses, including high-quality laptops, monitors, and modern technology.
Coworking Stipend: Enjoy a monthly stipend that gives you the freedom to work from coworking spaces or cafés whenever you need connection, community, or a change of scenery.
Charitable Giving: Employees are encouraged to donate up to $50/month to any verified nonprofit they wish to support on Givebutter.
Professional Development: We offer learning and development reimbursement opportunities.
Love What You Do: We are a mission-driven company serving the charitable sector. Feel good about the work you're doing and the company you work for.