Senior IT Business Analyst

Bristol Myers Squibb • Princeton, NJ

1d • Onsite

About The Position

Bristol Myers Squibb is seeking a passionate, inquisitive, and energetic leader to enable change in a world-class pharmaceutical enterprise by defining needs and recommending solutions that deliver value to our Drug Discovery Researchers. The Senior IT Business Analyst (Sr. IT BA) – Research Sample & Reagent Management is accountable for the effective delivery of IT capabilities and services supporting BMS Research, with a focused scope on Sample Management and Reagent Management within the broader Drug Discovery Research functions. This individual will partner with IT colleagues and scientific researchers to identify, define, and drive digital capabilities to meet specific strategic and operational needs — including cross-functional initiatives enabling the broader Research and IT organizations. This role goes beyond traditional business analysis. The ideal candidate bridges the gap between business analysis and hands-on development — capable of not only defining requirements but also building, prototyping, and validating digital solutions. Additionally, this individual will bring applied AI and Generative AI fluency to accelerate discovery, automate workflows, and shape next-generation capability design. The Sr. IT BA will be a member of a cross-functional Technology team who flexibly analyzes digital capabilities aligned directly to business functions, collaborating with IT Business Partners, Product Managers, Digital Capability Managers, Domain-focused Scientific Researchers, and other Enabling partners. This individual will also be expected to oversee Jr. IT Business Analysts and Consultants on the delivery of technical capabilities. The Sr. IT BA's contributions will shape BMS's ability to discover, develop, and deliver innovative medicines that help patients prevail over serious diseases.

Requirements

• B.S., M.S., or Ph.D. in a relevant Life Sciences (Biology, Chemistry, Biochemistry, Bioinformatics) or Technical discipline (Computer Science, Information Technology, or equivalent)
• 5+ years of progressive IT experience, with responsibility for scientific application analysis, design, or support in a pharmaceutical, biotech, or life sciences environment
• Direct hands-on experience with Sample Management and/or Reagent Management processes, systems, or workflows within a Drug Discovery Research environment
• Demonstrated ability to elicit, document, and manage requirements (user stories, process maps, use cases)
• Working knowledge of Agile/Scrum methodologies applied to SDLC and IT services
• Proficiency in SQL and/or Python for data querying, analysis, or lightweight scripting
• Strong collaboration, communication, and presentation skills
• Track record of delivering high-value digital capability projects within timelines and budget

Nice To Haves

• Experience with scientific inventory and Reagent platforms
• Exposure to Drug Discovery Research organizational functions and workflows
• Experience with low-code/no-code platforms (e.g., Microsoft Power Platform, ServiceNow)
• Familiarity with GenAI tools in a professional or enterprise workflow
• IIBA Certification or equivalent Business Analysis Certification
• Experience overseeing Jr. Business Analysts or Consultants

Responsibilities

• Develops deep domain knowledge of Sample Management and Reagent Management processes, workflows, and data within the Drug Discovery Research functions
• Collaborates directly with bench scientists, lab operations teams, and research informatics personnel to translate scientific workflows into actionable digital requirements
• Acts as a trusted domain liaison — understanding how samples and reagents are tracked, stored, consumed, and reported across the drug discovery lifecycle
• Partners with IT Peers: Provides insightful and actionable analysis in support of the portfolio of digital capability investments across Research IT
• Shapes Business Demands: Elicits business needs with creative empathy, maps complex processes, discovers root causes, curates requirements and user stories, and maintains a spotlight on business value opportunities in support of investment justification, planning, and execution
• Manages Stakeholder Experiences: Generates rich stakeholder and sponsor assessments to manage expectations and advise on anticipated challenges in the delivery of IT services and capabilities
• Constructively Advocates for Value: Represents the "voice of the customer," connects business stakeholders with broader IT services, and ensures delivery teams make the right trade-offs between speed, quality, and cost
• Enables Compelling Business Cases: Aids in developing business cases for new digital capability investments; identifies, defines, and measures business outcomes for highest-value digital capabilities
• Leverages Cross-Organizational Relationships: Ensures all IT functions are successful in their delivery of services across Drug Discovery Research functions
• Brings an External View: Actively maintains awareness of industry drivers, emerging lab informatics trends, and relevant technology advancements; brings innovative ideas to the organization
• Communicates Effectively: Organizes and presents complex ideas in a simple, convincing, and compelling manner with both technical and non-technical audiences; influences change management strategies in support of capability establishment
• Shows Good Judgment: Communicates successes and issues accurately, urgently, and to the right audience; takes accountability for managing expectations with IT peers and business stakeholders
• Boldly Acts with Urgency: Shows courage, tenacity, and respect to provoke uncomfortable conversations in order to remove roadblocks to value delivery
• Expresses a Growth Mindset: Demonstrates a passion for skillset development within Business Analysis, Business Relationship Management, and the pharmaceutical scientific domain
• Advances the BA Practice: Brings mature, impactful, and sustainable business analysis behaviors that drive change and deliver value
• Actively prototypes, configures, and develops thin-slice solutions (scripts, workflows, UI mock-ups) to validate requirements and accelerate delivery cycles
• Bridges the Last Mile: Partners with engineering teams and contributes to solution development using low-code/no-code platforms, scripting (Python, SQL, or equivalent), or configuration-based tooling
• Reduces Handoff Loss: Leverages development fluency to reduce misinterpretation between business and technical teams — translating intent into working artifacts, not just written specifications
• Accelerates POCs: Leads rapid Proof of Concept efforts to demonstrate feasibility, surface technical risk early, and validate business hypotheses within compressed sprint cycles
• Owns End-to-End Quality: Defines testable acceptance criteria, supports UAT, and validates that delivered solutions match intended business outcomes
• Applies AI to Analysis Work: Actively uses BMS-approved GenAI tools (e.g., Microsoft Copilot, enterprise GenAI platforms) to accelerate requirements gathering, process documentation, user story generation, and stakeholder communication
• Identifies AI Opportunity Areas: Proactively evaluates Sample Management and Reagent Management workflows within Drug Discovery Research functions for AI-augmentation potential — including automation of repetitive tasks, intelligent document processing, and AI-assisted scientific data interpretation
• Fluent in Responsible AI Principles: Understands and applies responsible AI frameworks, including data privacy, bias awareness, model transparency, and governance guardrails
• Contributes to AI Strategy: Partners with IT Business Partners and Product Managers to shape the AI capability roadmap for Research IT, translating scientific needs into GenAI-enabled solution concepts
• Champions AI Literacy: Acts as an AI adoption advocate — mentoring teammates on the effective and responsible use of AI tools in day-to-day work

Benefits

• Health Coverage: Medical, pharmacy, dental, and vision care.
• Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
• Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
• Work-life benefits include: Paid Time Off US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
• Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
• Based on eligibility, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
• All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Ph.D. or professional degree