Senior IT Business Analyst
Circular Action Alliance• Remote, US,
•$123,000 - $143,000•Remote
About The Position
The Senior IT Business Analyst ensures that solutions address business challenges for internal and external stakeholders. The role gathers and documents requirements, produces clear user stories and acceptance criteria, proposes value-driven solutions, and coordinates cross-functional teams. It maintains project documentation and artifacts in Jira and related IT PMO tools. The analyst leads requirements gathering and functional user-story development, supports process improvement, and provides implementation support for visible enterprise initiatives. The position also helps drive adoption of modern technologies and AI-enabled capabilities, while maintaining traceability from business requirements through delivery, testing, and production deployment.
Requirements
- Bachelor's degree required.
- At least 7 years of Business Analysis, Product Ownership, Requirements Management, or business-facing solution delivery experience.
- At least 5 years of experience supporting the design, delivery, and maintenance of solutions.
- Experience with solution delivery methodologies including Agile, DevOps, and Waterfall.
- Strong experience in business process analysis, process design, and capability mapping.
- Strong communication, facilitation, stakeholder management, negotiation, and analytical problem-solving skills, with a focus on accountability and delivery.
- Demonstrated ability to collaborate across business and technical teams in a global environment.
Nice To Haves
- Experience supporting enterprise platforms such as Salesforce, Workday, ERP, CRM, Data & Analytics, Integration, or Customer Portal solutions.
- Experience in regulated environments with evolving business, compliance, or reporting requirements.
- Experience identifying, evaluating, and delivering AI-enabled business solutions.
- Experience working across stakeholders in a completely remote organization.
- Experience in the Health Insurance or Supply Chain industries.
Responsibilities
- Lead business needs analysis sessions and document solution requirements, user stories, user personas, and acceptance criteria through interviews, workshops, and stakeholder collaboration.
- Partner with stakeholders across business functions to align state and national requirements into cohesive technology solutions.
- Conduct impact analysis, data-flow mapping, and feasibility assessments for new functionality or regulatory updates.
- Analyze and model business processes, workflows, user flows, and data structures to identify process-improvement and operational-efficiency opportunities.
- Participate in evaluating and selecting technology solutions aligned with business and technical requirements.
- Help developers and solution architects identify opportunities to use AI capabilities for scalable, value-driven solutions.
- Participate in test planning, use-case development, and solution validation to ensure solutions meet business requirements and maintain system integrity.
- Collaborate with national and state business users on solution design, testing, and deployment of system enhancements, upgrades, and fixes as needed.
- Review and support business-developed user guides, training materials, and process documentation as needed.
- Mentor junior analysts and contribute to improving business analysis standards, methodologies, and best practices.
- Maintain end-to-end requirements traceability from business requirements through user stories, solution delivery, testing, and production deployment.
- Develop and maintain Business Requirements Documents, process flows, user stories, acceptance criteria, and supporting artifacts according to IT PMO standards.
- Support backlog prioritization and requirements refinement with business stakeholders, product owners, and delivery teams.
- Maintain accurate, current documentation, including user stories, requirements, test cases, and release notes.
- Use Jira, Lucidchart, and other IT PMO tools for backlog management, progress tracking, and workflow and dependency visualization.
- Contribute to continuous improvement of IT PMO and portfolio templates, processes, and agile delivery practices.
- Perform other job-related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Senior
