Senior IT Business Analyst
About The Position
As a Senior IT Business Analyst within our client's Corporate AI & Automation + BI function, you will architect the bridge between business ambition and technology delivery, ensuring every requirement, process, and solution is grounded in real business value. You will represent IT with the business units, challenging expressed needs to maximize impact, and applying a structured approach across people, process, data, and technology. Beyond your own delivery, you will bring a consulting mindset to the role, coaching internal Business Analysts and helping them grow their own capabilities in BI, automation, and AI.
Requirements
- Bachelor's degree related to Information Technology or equivalent experience
- Proven experience in business analysis, including eliciting, understanding, and verifying business requirements in complex technology environments
- Leadership experience managing business and commercial stakeholders, with a strong track record of value-driven delivery aligned to business strategy
- Knowledge of regulatory/GxP requirements and their application to requirements analysis, documentation, and validation
- Working knowledge of major enterprise systems (ERP, CRM, SCM, MES, QMS, LIMS, HRIS, BI, etc.) and the SAP technology environment
- Strong analytical and problem-solving skills, with the ability to diagnose issues and recommend high-value solutions
- Experience with change management involving business processes and organizational change
- Bilingual proficiency in French and English (spoken and written)are required.
Nice To Haves
- Relevant certifications such as CBAP (BABOK) and BPMN 2.0 are considered an asset
- Prior experience coaching or mentoring junior Business Analysts
- Hands-on exposure to BI tool upgrades and dashboarding platforms
- Experience assessing automation and AI use cases, including tool selection and business case development
Responsibilities
- Manage BI report/dashboard requests, support BI tool upgrades, and provide data analysis support to projects and other Business Analysts
- Support automation and AI requests from internal analysts and business partners, including use-case assessment, tool selection, and business case evaluation, while coaching them to build their own capabilities
- Gather, analyze, and document business unit needs, facilitating workshops to capture, clarify, and prioritize requirements
- Translate business needs into functional requirements, contribute to solution design, and map current and future processes (AS-IS / TO-BE)
- Produce required artifacts (e.g., URS, FS) and ensure the quality, completeness, and traceability of requirements through the solution lifecycle
- Support project intake, impact analysis, and prioritization, collaborating with architects and IT teams on technology alignment
- Participate in demand management, functional solution design, and validation activities (testing, UAT)
- Ensure requirements account for regulatory, compliance, quality, and information security needs
- Support training, change management, and communication activities to drive solution adoption
Benefits
- Group insurance for you and your family members
- RRSP and DPSP participation plans
- Monthly Wellness Allowance
- Telecommunication reimbursement
- Flexible work-from-home policy
- 4 weeks of paid vacation
- Language courses (French & English)
- Access to continuous learning through conferences, certifications, training programs, and industry events
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What This Job Offers
Job Type
Full-time
Career Level
Senior
